Job Purpose:

The Product Manager is responsible for identifying, assessing, and lifecycle managing IP-based camera services for Public Safety and other market segments. For this new product offering, the Product Manager will create and deliver product marketing materials and help support qualified sales opportunities. The Product Manager is responsible for the planning and execution throughout the Product lifecycle, including market and competitor analysis, identifying customer needs, documenting product requirements, developing, and articulating market positioning, value proposition, and defining a solution roadmap.

The Product Manager will work closely with internal stakeholders including executives, engineering, sales, marketing, finance, operations, and technical support to ensure revenue and customer satisfaction goals are met. the Product Manager will develop an expert level of understanding of customer experience, enabling technologies, and competing offers.

Roles and Responsibilities:
 Identify areas for growth and create strategic product roadmaps to help drive adoption of the
product and differentiating features.
 Drive implementation of approved plan to achieve agreed upon market growth objectives.
 Translate product strategy into detailed requirements and acceptance criteria.
 Perform user acceptance testing for new products/features.
 Manage a small portfolio of devices to be incorporated into end-to-end solutions and deployed to Public Safety and related entities. Define performance specifications for enabling hardware (eg, cameras, network appliances).
 Conduct beta and pilot programs for new products/features.
 Make creative recommendations for new products, and to improve the performance of existingservices.
 Work with sales and customer service teams to solicit feedback on products and services.
 Serve as an in-house expert for our products, the market, relevant technology, and competition.
Be the go-to person for functional issues and questions.
 Provide support for product demonstrations, trade shows and similar marketing activities.
 Support and help deliver go to market launch plans. Work closely with marketing, executives,
and engineering teams to deliver with quick time-to-market and optimal resources.
 Keep abreast of goings-on in the industry including competitive analysis.

Experience and Skills:

● BS/MS degree in Engineering, Business, Computer Science, or a Certified Product Manager (CPM)
● Five to seven (5 – 7) years of work experience as a product manager or as an associate product
manager focused on B2B SaaS-based services. Experience with camera and video-based services is
highly desired.
● Strong understanding of IP cameras, integration and networking of video-based services including
frameworks such as RTSP, ONVIF, H264, and H265.
● Experience in public safety is a plus but not required.
● Proven ability to develop product and marketing strategies and effectively communicate
recommendations to executive management.
● Skilled at working effectively and influencing cross functional teams.
● Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
● Creative thinker with a vision.
● Sound judgement and good business acumen.
● Ability to quickly establish relationships with internal and external stakeholders.
● Excellent written, verbal and client-facing communication skills.
● Skilled at communicating in engineering jargon and non-technical language as well as translating
between the two.
● Solid organizational skills including attention to detail and multitasking skills.
Supervisory Responsibility
This position will have no direct supervision responsibilities.
Work Environment
While performing the duties of this job, the employee regularly works in an office setting.

Physical Demands

The physical demands described here are representative of those that must be met to successfully.
perform the essential functions of this job.
While performing the duties of this job, there will be: frequent use of hands and fingers to handle, feel,
or operate objects, tools or controls and reach with hands and arms; continually required to sit, stand,
talk or hear and utilization of hands and finger dexterity; occasionally required to balance, bend, stoop
or kneel; occasionally required to lift/push/carry items up to 25 pounds; continually utilize visual acuity
to operate equipment, read technical information, and/or use a keyboard.

Position Type/Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday, 8:00 a.m. to
5:00 p.m. with occasional overtime.
Travel
Up to 30%, depending on customer and company needs.

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