Job Summary

The Accounts Receivable Specialist will perform various clerical activities in the billing department, including data entry, information verification, and sales invoice generation. The Accounts Receivable Specialist will perform daily reconciliations with the bank and run periodic reports for the purposes of analyzing customer payments and aged receivables. The Accounts Receivable Specialist will aid in the investigation of billing discrepancies and will be responsible for responding to customer inquiries regarding sales invoices.

Essential Duties and Responsibilities

• The essential functions include, but are not limited to the following: Review sales orders, billing schedules, and shipping records for timely and accurate
• processing of client invoices
• Communicate with clients to request payment, follow-up on late payments, and to
• obtain updated payment or client information to facilitate billing process
• Monitor and analyze aged receivables report, which A/R specialist will present weekly to
• accounting and operations leadership
• Collect payment from customers, timely recording transactions in ERP (NetSuite) and
• performing daily reconciliations to bank records
• Analyze and record bad debt expense, as necessary
• Coordinate with internal sales team to respond to client inquiries
• Monitor webstore orders to ensure accurate recordkeeping
• Assist in bi-weekly cash forecast through detailed analysis of expected cash collection
• from outstanding A/R balances by client
• Document / update standard business process manuals, as necessary

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Requires a high school diploma or equivalent; may have an Associate or bachelor’s degree or has work experience in a role with similar responsibilities (regardless of industry) for at least 2-3 years.
• Experienced with Microsoft Office (Excel, Word, PowerPoint) and ERP applications (e.g., NetSuite, Sage, SAP)
• Self-motivated, independent worker with strong attention to detail
• Must have a courteous and professional manner, especially important when interacting with our clients and other departments

Physical Demands and Work Environment

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear

• The employee must occasionally lift and/or move up to 20 pounds
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus