CHARGERHELP! INC.
EVSE Reliability Technician (OR/Part Time)
About Us
ChargerHelp! Inc is a California, USA-based technology company that has developed a mobile application and web-based platform for on-demand repair of electric vehicle charging stations. We are committed to professional and workforce development, diversity and inclusion, leveraging technology to remove barriers, and enabling economic mobility in underserved communities. We have a social responsibility to reduce our carbon footprint and lower greenhouse emissions.
ChargerHelp! is a driving force in the Cleantech space, executing a forward thinking, progressive approach to workforce development and EVSE field service. We develop the technology and provide the education and training to support growing demands and evolving trends in the electrical vehicle industry.
Position Description
An EVSE Reliability Technician will inspect the charging station(s) and charging station components to ensure that all system components are clean and functioning within the designed specifications. Technicians will perform break/fix services for stations experiencing communication, software, and technical issues.
Responsibilities
Repair, maintain, troubleshoot and service electrical charging infrastructure using skills and tools that range from computer diagnostics to basic electrical tools
Maintain detailed & timely documentation for repairs and software troubleshooting
Ensure that all services and projects are delivered on-time, within scope
Measure charging infrastructure performance using appropriate tools and techniques
Report and escalate to company management as needed
Represent the company at client locations with the highest standards of professional conduct
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Attend conferences and training as required to maintain proficiency
Perform other related duties as assigned
Qualifications and Skills
Strong technical capabilities
Enterprising, self-starter attitude
Adaptable to the changing dynamics of start-up business strategy
Proven working experience in service operations
Excellent client-facing and internal communication skills
Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner)
High School Diploma or equivalent
General knowledge of charging, automotive and/or vehicle systems
Hands-on experience in either electrical, mechanical or other related field service experience; experience with electrical and mechanical troubleshooting (preferred but not required)
Good driving record demonstrating the ability to safely operate a motor vehicle
Physical and Environmental Demands include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise and high voltage
Commercial Driver's License (Required)
Willingness to travel: 50% (Required)
Work Location: On the road
Experience: Field Technician 1 year (Required)
Position Details
Required to complete CH! Training prior to or upon official onboarding.
Reports to Field Technician Supervisor or CWO
$30.00/hour - $32.00/hour
Basic Health Insurance
This position includes participation in the Stock Incentive Plan