CHARGERHELP! INC.

HUMAN RESOURCES DIRECTOR


About Us

ChargerHelp! Inc is a California, USA-based technology company that has developed a mobile application and web-based platform for on-demand repair of electric vehicle charging stations.  We are committed to professional and workforce development, diversity and inclusion, leveraging technology to remove barriers, and enabling economic mobility in underserved communities.  We have a social responsibility to reduce our carbon footprint and lower greenhouse emissions.  


ChargerHelp! is a driving force in the Cleantech space, executing a forward thinking, progressive approach to workforce development and EVSE field service.  We develop the technology and provide the education and training to support growing demands and evolving trends in the electrical vehicle industry.  


Position Description

Charger Help! Inc is expanding our reach and growing our impact in the electric vehicle industry.  To support this growth, we’re searching for an experienced, dynamic, highly qualified Human Resources Director to be a key business partner on our team.  The Human Resources Director will lead the CH! team in creating initiatives, systems, and best practices to recruit, develop, and train a diverse and high-performing workforce.  This person will develop a plan for staffing and talent strategy, internal communication processes, performance management, and professional development.  The HR Director will build an organizational culture that supports advancement of the CH! mission and strategic goals.

Position Information

  • Location:  Remote with preference for Los Angeles, CA

  • Salary:  120 - 160k

  • Terms:  Full Time

  • Reports to the Chief People Officer 

  • Travel is required up to 25%


General HR Administration Responsibilities

  • Understand, interpret, and share relevant laws related to personnel management and ensure all HR processes and actions comply with these laws.  

  • Manage all HRIS systems and analyze all HR data providing insights to executive leadership to inform decision making.

  • Review current HR systems and explore, and ultimately implement, new systems based on organizational needs.


Staffing Responsibilities

  • Develop and implement targeted recruitment strategies to ensure a robust and diverse applicant pool for all openings. 

  • Manage the hiring process to ensure consistency across departments and appropriate communication among executive leadership and fiscal staff.

  • Provide on-boarding services and company orientation to all new staff members and ensure department level orientations are standardized and effective.


Professional Development & Performance Management Responsibilities

  • Train, coach, and support leadership staff in navigating evaluations, training, promotion, discipline, termination, and other HR related issues.

  • Develop and implement targeted recruitment strategies to ensure a robust and diverse applicant pool for all openings.

  • Collaborate with management in creating  job descriptions and implement a system for regular review and revision to existing ones. 

  • Design and implement an enhanced performance management system for employee evaluation.  

  • Develop internal staff training and identify relevant available external training.



Skills and Qualifications

  • Minimum 7-10 years of HR Business Partner/Generalist experience across a range of competencies.  

  • Demonstrated initiative in determining new or modifying existing HR policies and procedures and effectively communicating them to all necessary staff.

  • Demonstrated organizational leadership and decision-making capability at a senior management level in a collaborative manner.  

  • Ability to communicate short and long-term impact, specific and strategic, of HR policy and procedures.  

  • Ability to manage budgets and experience working closely with a CFO to achieve fiscal, organizational goals.

  • Minimum of 3+ years of supervisory experience  

  • Excellent verbal and written communications skills, including editing skills with meticulous attention to detail.  

  • Ability to achieve goals and align interests through cooperation and collaboration with other departments and cross-functional teams.   

  • Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.  

  • Strong command of modern technology (MS Office, Google Workspace, Calendly, Zoom, Monday.com)

  • Experience with Workforce Now ADP and/or other HRIS software is  preferred. 



Benefits

  • Flexible work hours

  • Health savings account OR flexible spending account

  • Tuition reimbursement

  • Dental & Vision

  • Paid parental leave

  • Equity

  • Monthly office stipend


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