***Albert Uster Imports Inc. is proud to offer a competitive performance-based bonus structure during employment. The monthly bonuses will be based on achievement of key performance indicators and the overall performance of the business.

AUI is also excited to offer signing bonuses to eligible new hires. A signing bonus of up to $1,500 is available for new members of the AUI team, subject to eligibility requirements.***


ABOUT ALBERT USTER IMPORTS

Albert Uster Imports, Inc. (“AUI”) is a privately held gourmet food company headquartered in the Washington, DC area (Gaithersburg, MD) with warehouse locations in Kansas City, Las Vegas, Miami, Los Angeles, San Francisco, and Gaithersburg. AUI falls under the Vestar Capital Partners portfolio with affiliate organization, Roland Foods, LLC.

Founded in 1968, the company offers over 1,400 products from around the world. We serve leading hotels, restaurants, casinos, cruise lines, airlines, and manufacturers with innovative, high-quality products and solutions to their most demanding culinary challenges. We operate a network of distribution centers across the U.S. and serve select international markets as well. AUI has a national direct selling organization of over 60 sales professionals and a staff of culinary experts (chefs and food scientists) adept at custom product solutions.

 

ABOUT THE ROLE

The Distribution Center Team Lead will manage all aspects of the warehouse and facility; including Staffing, Shipping, Receiving, Inventory Management and Facilities Maintenance. Meets or Exceeds established metrics for all areas of the warehouse operation.  Responsible for the overall training and development of all DC Team Members.  Communicates business changes and needs to all personnel.  Interfaces with other areas of the business as required.  Constantly works toward cost reduction through increased efficiency and innovation.

 

RESPONSIBIITLIES

WAREHOUSE MANAGEMENT

  • Assures proper staffing of the warehouse for the level of business reflective of the season and business climate.

  • Assures warehouse expenses are managed within budget. (People, Freight Spend, and Supplies).
  • Manages the overall warehouse and facility to the Company’s satisfaction.

WAREHOUSE PHYSICAL FACILITY & PERIMETER MANAGEMENT

  • Maintains security of inventories.
  • Maintain, Clean, Safe and Hygienic environment both within the warehousing area, dock areas and perimeter of the building, ensuring proper sweeping, mopping and trash pickup.
  • Ensures conformance to and compliance with governmental regulations.
  • Conducts weekly inspection of facility infrastructure and reports findings.
  •  Schedules and monitors preventative maintenance to ensure proper functioning of HVAC, refrigeration, pest control and fire prevention.

  • Maintains facility security system.

TRANSFER MANAGEMENT

  • Ensures all required transfers are processed and shipped within 48 hours of receipt.
  • Ensures accuracy of transfer, making sure that all items are staged, scanned, and double checked before posting.
  • Responsible for seeking approval for all changes.
  • Ensures timely receiving of inbound transfers; scanned and put-away upon physical receipt, per established company guidelines.

RECEIVING

·       Process all inbound receipts (by purchase order) into inventory within 24-48 hours.

·       Report all receiving discrepancies (OS&D, Purchase Order issues) per established reporting procedures.

·       Process all customer returns per established company guidelines, and disposition accordingly.

 

STOCK MAINTENANCE

  • Supervise all restocking and inventory disposition activity (dispose or donate); responsible for 100% adherence to established processes.
  • Rotate/Replenish Stock (FIFO).
  • Ensure accuracy of locations; Lot Tracking, and Home location administration.
  • Manage “cycle counts” activity to ensure inventory accuracy.
  • Re-barcode when necessary.
  • Ensure that stock is properly stored and protected.
  • Report non-conforming products to Purchasing for stock adjustments. Move identified products to designated location.
  • Perform weekly inspection of all inventory items and report any issues, such as overstock and short stocked items.
  • Participate in Physical Inventories, Maintain inventory accuracy within established budget guidelines.
  • Active participation in stock level reviews.

 

ORDER FULFILLMENT

  • Ensure all customer orders received before the cut off time are processed and shipped the same day.
  • Interact with Customer Service Representatives (CSR’s) on all issues (routing, freight claims, OS&D, etc.).
  • Ensure steps are taken to mitigate shipping errors; facilitate retraining as needed.
  • Ensure all pulled items are Scanned (checked).
  • Ensure packaging procedures are followed while ensuring; proper usage of supplies, sized boxes (for both weight and dimension) and proper labeling of products requiring special handling.
  • Ensure all necessary business need communication is provided to carriers.
  • Achieve a thorough knowledge of both FedEx and UPS Manifest systems.
  • Achieve a good understanding of how to manage shipping activity with freight companies.
  • Set daily pickup appointments with LTL carriers.
  • Demonstrate knowledge of LTL carriers both dry and refrigerated.
  • Work closely with Common Carriers (UPS&FDX) to schedule late pickups and/or midday pick-up sweeps.
  • Plan for and communicate business trends to DC Personnel and Carrier companies, to ensure “on-time” shipping performance.

SUPPLY ORDERING

·       Ensure timely ordering is completed, ensuring an ample “on-hand” supply of packaging materials, such as boxes, tape, Pelaspan, dry ice, ice packs, and other supplies are available as needed.

·       Be alert for new packing materials available in the market to increase efficiency and/or reduce cost.

·       Audit packaging supply vendors and “rate shop” at least once per year


PEOPLE MANAGEMENT

·       Recruits (adhering to established company guidelines), selects, manages, schedules, trains, coaches and develops an optimal complement of team members who can successfully interact with all internal and external constituencies to help achieve the core objectives, while preserving and maintaining a positive reputation for AUI. 

·       Evaluates, and documents performance of staff for compliance with job standards, established AUI policies, objectives and contributions in attaining assigned objectives, encouraging an overall spirit of teamwork and collaboration within AUI.

·       Performs  and documents periodic feedback with all DC Warehouse Team Members

·       Conducts regular staff meetings, and on an as-needed basis, instructs staff on company goals, company events, marketing promotions, new products and sales programs, explaining the impact on their jobs.


 

QUALIFICATIONS AND SKILLS

  •           THIS IS A WORKING MANAGER’S POSITION!

  • Bachelor’s Degree with three years of experience in the field or high school diploma plus 6 years of equivalent working experience in warehousing, logistics and/or other related fields.
  • Forklift certification.
  • Knowledge of modern warehousing techniques including logistics, special handling/storage requirements and shipping alternatives.
  • Ability to lead and supervise employees; Must have the ability to communicate, both actively, and pro-actively.
  • Ability to establish priorities, work independently and proceed to objectives without supervision; Ability to handle and resolve recurring problems;
  • Must be willing to work overtime, holidays and weekends as workload dictates
  • Physical requirements (lifting, etc.): The ability to lift 50 lbs.

 

Founded by immigrants, AUI & Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together.  All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

AUI is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. AUI considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. AUI is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfoods.com.

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