ABOUT ROLAND FOODS

Roland Foods, based in New York City, specializes in importing high-quality specialty food products from more than 60 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company has a national presence in the foodservice, retail, and industrial channels as well as international sales in the Caribbean, Central and South America, and Asia. Roland Foods’ dedication to providing quality and consistency has made it a leader among food importers and suppliers. The Roland brand is synonymous with quality for the consumer and chef alike.

Roland Foods is majority-owned by Vestar Capital Partners, a leading U.S. middle-market private equity firm that focuses on Consumer, Healthcare, and Business Services and Industrial Products.


ROLE DESCRIPTION AND KEY RESPONSIBILITIES

The FSQA Document Specialist is responsible for monitoring and maintaining all customer portals by continuous review and understanding of customer requirements.

  • Maintain all 3rd party compliance portals by providing all requested documents. 
  • Interpret supplier technical documents to answer customer specific questions.
  • Maintain and update departmental SOP’s.
  • Serve as backup for keeping supplier documents current. 
  • Issue Certificates of Analysis as directed.
  • Provide statements as requested from customers, ie GMO, allergen statements and gluten statements from all suppliers.
  • Review and complete relevant documents for customer-specific compliance requests.
  • Special projects as required.


QUALIFICATIONS AND SKILLS

  • Food safety and nutrition knowledge; general food science knowledge; familiar with analytical and microbiological terms.
  • Strong critical thinking, analytical, written, verbal, listening and communication skills.
  • Good computer skills; proficient in Excel and Word.
  • Excellent organizational ability, attention to detail and accurate.
  • Experience with SharePoint, salesforce, tableau a plus. 


Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together.  All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfoods.com.

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