ABOUT ROLAND FOODS
Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 60 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company has a national presence in the foodservice, retail, and industrial channels as well as international sales in the Caribbean, Central and South America, Asia, Africa, and the Middle East. Roland Foods’ dedication to providing quality and consistency has made it a leader among food importers and suppliers. The Roland brand is synonymous with quality and authenticity for the consumer and chef alike.
ROLE DESCRIPTION
We are looking for a detail-orientated EDI Manager with a solid IT background. The role will manage the company’s EDI system and order flows into ERP in a Microsoft AX/D365; experienced in onboarding customers and partners. EDI Manager will also be working with the internal teams, managing EDI onboarding activities, and ERP integration enhancements. Working with the EDI vendors and internal teams to coordinate test activities with trading partners and 3rd party certification providers, debugging, validation and go-live activities. This position is based out of our Manhattan, NY office.
Please note, this is not a remote position.
JOB RESPONSIBILITIES
• Take ownership of EDI operations and projects, serving as the primary contact for EDI.
• Analyze and resolve EDI operational problems collaborating with internal teams, vendors, and warehouse personnel.
• Support and troubleshoot business processes and data related to all EDI.
• Manage to revenue cycle project timelines. • Complete testing and data validation tasks based on project deadlines.
• Develop EDI document and field mapping specifications. • Coordinate with trading partners on boarding activities and enhancement requirements, testing and go-live coordination.
• Set up and maintain communication profiles with Trading Partners such as VAN, AS2, set.
• Act as the point of contact for all EDI activities. • Participates in project definition, milestones, and overall project timelines, then manages EDI team activities to meet set deadlines.
• Responsible for establishing documentation standards for EDI team and ensuring that documentation is generated according to set standards. Additionally, must ensure that EDI documentation is kept current and relevant at all times.
QUALIFICATIONS
• 5 or more years of full revenue cycle EDI management experience required.
• Deep experience with following EDI documents: 810/880, 850/875, 856, 864, 940, 945, preferably in the food imports/wholesale industry.
• Working knowledge of communication platforms/tools such as Lexicom, Inovis, AS2, VANs.
• Experience with generating, processing, and transforming XML documents.
• Experience coordinating with customers during setup testing and implementation phases of EDI deployment.
• Strong understanding of the organization’s goals and objectives. • Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to research, analyze and resolve EDI issues as required.
• Ability to present ideas clearly and succinctly in a business environment.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation. • Experience working in a cross-functional, collaborative environment.
• Minimum of 2+ years client-facing technical experience in the ERP, EDI, or eCommerce space.
• Minimum of 2 years EDI mapping experience.
• Strong familiarity with ERP systems and process flows. • Minimum of 2 years SQL experience.
• High energy, "can-do" attitude with a willingness to do what it takes to get the job done.
• Proven ability to read and understand EDI data formats and structures such as X12, EDIFACT, XML, flat files, etc.
Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together. All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!
Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfoods.com.