Raindrop is a fast-growing agency located in the heart of Little Italy. We are looking for our next all-star Sr. Brand Manager who is a talented mix of organized, detail-oriented, strategic, and relational, in addition to being versed in the marketing space. As a Sr. Brand Manager, you will develop long-term, trusting relationships with our clients and provide forward-thinking ideas and solutions to drive their businesses to the next level.

 

You’ll collaborate closely with your assigned clients and our internal teams in a fast-paced environment while juggling multiple projects and priorities. It’s imperative that you are meticulously organized, adaptable, and relentlessly passionate about producing work that people will love, whether it’s a full brand campaign or an email blast. You’ll be the gatekeeper of your accounts, ensuring everything that goes out our door is buttoned up, on-brand, and hits our targets.

 

You will have a senior-level role in the account team and may oversee junior account team members that are providing support in day-to-day responsibilities for your accounts.  You will also collaborate with the Brand Supervisor(s) and Director of Brand & Account Management to keep the account team up to best practices in client partnerships and help ensure efficiency across the team.

 

If you are a motivated self-starter eager to hit the ground running, solve problems, and execute project deliverables flawlessly, all while keeping our clients happy, then this is the role for you.

 

RESPONSIBILITIES

 

Project Management

  • Daily communication with clients, including day-to-day project management, getting client approvals, and pitching innovative recommendations
  • Verbal and written client-facing communication, handled with confidence and authority
  • Leading of internal meetings to kick our teams off on the right foot in various client projects, representing the needs to the client and agency in a balanced manner
  • Setting project timelines and managing the development of creative materials within budget and on schedule, including video/photo production, website design, marketing collateral, paid media campaigns, email marketing, and content development, to name a few
  • Developing clear, strategic, and detailed marketing plans. Be able to communicate them clearly to clients and kick off our internal teams on the right foot.
  • Being well-versed on all projects being worked on and coming up for clients in order to assist the department lead to properly manage resources and timelines
  • Ensure that all creative materials have been copyedited and are client ready
  • Developing insightful monthly performance reports and analytical overviews for clients to analyze monthly deliverables as needed
  • Work with the paid media team and paid media vendors to manage delivery timing and specs

 

Finances and Time Tracking

  • Coordinate printing delivery, creative and payment as needed
  • Oversee monthly client billing and creative estimates for new projects as needed

 

Culture

  • Be a leader, team player, and a thriving member of the Raindrop culture

 

Leadership

  • Oversee and manage junior account team members as departments and client accounts need
  • Work with other senior account team members, Brand Supervisor(s), Director of Brand & Account Management, Operations team, and Finance team to ensure that processes across the agency fit the needs of current clients and team members.
  • Be an active part of the Raindrop culture and community. Serve as a role model of Raindrop culture for more junior team members. 
  • Lead clients and colleagues with openness and passion for the work we do and the generosity of our partnership.
  • Be a marketing thought leader for our clients and Raindrop team. Work with Brand Supervisor(s) and Director of Brand & Account Management to identify opportunities to optimize Raindrop services and value proposition. 
  • Collaborate in pushing new ideas and innovations forward for the agency as a whole.
  • Present solutions instead of problems.

 

SKILLS AND QUALIFICATIONS


  • 3-5 years of relevant experience in marketing, preferably in an agency/client-facing setting
  • Articulate, organized, and well accustomed to a client-facing role
  • Comfortable with project management tools such as Asana, Dropbox, Google Drive, etc.
  • Meticulously organized with the ability to manage a wide volume of projects at once

 

COMPENSATION AND PERKS

 

  • $65,000-$80,000  DOE
  • Medical, dental, vision, and life insurance benefits
  • 401(k) plan
  • 10 paid days off to start, plus holidays
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