Company Description: The Pain Center of Arizona (TPC) is a physician owned specialty practice and the authority on Interventional Pain Management. Our distinguished medical staff offers our patients innovative care ranging from medication management to advanced minimally invasive surgical procedures. At The Pain Center of Arizona, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. We believe there is a better path to healing that humanizes the practice of health care and inspires hope in the people who need it most. You will be part of an amazing diverse team committed to solving complex medical challenges – one patient at a time. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, look no further. You would be proud to join the TPC family of healthcare dedicated support team.

Duties and Responsibilities:

• Responsible for auditing schedules to ensure all patients have been verified and active. Ensures any coverage restrictions are documented and addressed to avoid payment problems. Prioritizes workload to ensure deadlines are met.
• Responsible for obtaining referrals or authorizations from primary care office or insurance companies. 
• Acts as source of reference for team members and works with other internal teams to assist in resolving insurance issues.
• Indexing incoming records/referrals
• Completes any additional job duties as assigned

 

Skills:

·         Hands-on experience with office equipment (e.g. fax machines and printers)

·         Excellent organizational skills

·         Solid written and verbal communication skills

·         Multi-tasking and time-management skills

·         Ability to recognize and prioritize tasks

·         Proficiency with Microsoft Office

·         Bilingual

·         Good understanding of managed care referral and authorization process

·         Knowledge of insurance carriers. 

·         Good understanding of managed care referral and authorization process.

·         Knowledge of medical terminology/abbreviations.

·         2 – 3 years’ experience in medical or related field

Education/Job Experience:

·         High School Diploma or Equivalent

 

Certificates, Licenses and Registrations

Below is the list of required and/or preferred certificates, license, and registrations for the job.

• Certificate from College or Technical School

Benefits:

·         Health Insurance, Dental Insurance, Vision Insurance

·         401K

·         Paid Vacation and Holidays

·         HSA

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Ability to sit and work at a computer for extended periods of time

·         Keyboarding

·         Speaking

·         Ability to hear, understand, and distinguish speech or other sounds

·         Ability to see

·         Ability to lift 20 pounds