ADAY is a direct-to-consumer brand with the aim to lift the standard for clothing through great design + a better supply chain. We’re a team of optimists (currently working remotely around the globe) and we’re dedicated to making positive changes in the world around us. We’re also pretty fun (if we do say so ourselves), and we strive to make each day interesting, challenging and rewarding. 

We’ve raised over $10m in venture capital and were named one of the Most Innovative Companies in the World by Fast Company. You can read more about us in places like Fast Company, Vogue, Refinery29 + Conde Nast Traveler (and many more).

Why ADAY?

  • We’re committed to building each other up and being there for our teammates—we’re an ADAY family. 

  • We believe in flexibility and accountability. We encourage our teammates to manage their own schedules (an early bird working at 6am is just as awesome as a night owl working at 10pm—you get to choose), and to take time off whenever needed (we’ll share our favorite travel tips and adventures, too). We like to work hard and relax hard. 

  • We are excited about the future of ADAY and the future of each of our teammates. We are passionate about personal growth and we’re here to support each person in their journey, no matter what that looks like. 

  • We know that diversity is what makes us great. We’re committed to diversity in all areas, and we believe that every person on our team has an important point of view that deserves to be heard, no matter the role or seniority.


This Role

We’re looking for an Operations Associate to help improve existing processes and implement new processes that make the ADAY experience awesome for each and every customer. The ideal candidate is a strong self-starter, detail-oriented and excited to solve problems and build better experiences, especially through improvement of logistics, e-commerce operations and margins.


Your Future Responsibilities

  • Assist with the current systems and roadmap for ADAY’s operations and logistics, including 3PL fulfillment, logistics, shipping, packaging, returns rate, to ensure timely and accurate delivery of inventory to customers, to find cost efficiencies, and ultimately to create a great experience for our customers.

  • Work closely with all third party logistics providers. 

  • Assist with the nuances of cross-border logistics relating to inventory (duty drawback recoveries, average cost tracking, etc.).

  • Identify problems and drive efforts to improve inventory and logistics procedures, reporting, and systems.

  • Evaluate operations and logistics systems to deliver efficiencies and optimization plans to maximize revenue opportunities and/or lower costs and improve margins.

  • Report on key logistics and operations metrics across the organization.

  • For the right candidate, assist with the optimization and execution of e-commerce improvements in the US and international markets.


Who are you?

  • You probably have 1-3 years experience at a startup or in a fast-paced business environment and are excited about working in a smaller environment where your work has direct impact.

  • You’re analytical and you turn data into actionable insights. You enjoy seeing the impact.

  • You have strong attention to detail with a (maybe obsessive) commitment to accuracy and precision.

  • You’re curious, solution-oriented and a creative problem solver; you’re excited by a challenge and comfortable and energized by uncharted territory.

  • You have excellent organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines; you are able to pivot when things don't go as planned; you are used to working with limited resources both human and capital.

  • You're a self starter that is resourceful and able to act autonomously, with no fear of getting your hands dirty; you’re eager to learn and take on new projects.

  • You're a strong communicator; from engineers to executives, you know how to talk and how to listen in remote, in-person, and written environments.

  • You may be familiar with: SQL; APIs; Google Analytics; Shopify (optional, not required).

  • You’re ready to build something new and be a core member of a small (but growing) and dedicated team.

This position has been filled. Would you like to see our other open positions?