Zartico’s mission is to empower DMOs to be better stewards of the world’s tourist destinations through improved data intelligence and decision-making. Makers of the first Destination Operating System, Zartico harnesses and streamlines complex data to provide a full-spectrum of data science, benchmarking and analytical services for use in marketing, community development and sustainability efforts. Based in Salt Lake City, Utah, Zartico has over thirty years of experience in technology, tourism, and destination, travel and tourism marketing.

As a technical support engineer on the core product team you'll provide intelligence to the rest of the company that will enable making better product decisions. You'll be the first point of contact for technical support issues and day to day operational activities.  You’ll work with world-class engineers from the product team to enable data-driven products and insights at Zartico.

What You’ll Do:

• Help build out our support organization and implement processes and procedures to streamline, measure, and stabilize our operations.

• Maintain and support a data infrastructure that is able to ingest and transform data at scale coming from many different sources, different customers, and in many different varieties.

• Support the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources and  support robust data pipelines that collect, process, and compute business metrics from activity data.

• Support critical datasets for machine learning, growth funnels, business forecasting, and many other strategic initiatives.

Must-Haves:

• 2+ Years of experience as a Data Engineer or Software Engineer

• Fluency in SQL and a programming language

• A successful history of manipulating, processing and extracting value from large disconnected datasets

• Quick learner - we face new challenges every day

• Expert in coding -we develop real products

• Experience in Python, Google Cloud Platform (BigQuery, GoogleCloud Storage), Infrastructure as Code (e.g. Terraform), and JIRA bug tracking

Nice-to-Haves:

• Experience with data visualizations

• Hubspot Service experience 

Education and Certifications:

• BA/BS in a quantitative or computer science field

Why Zartico?

• We believe in a growth mindset. We are a learning organization.

• We emphasize focus because we know that to achieve big dreams, you have to execute and get the small stuff right.

• We lead with inclusion and value diversity. We believe in diversity of thought, perspective, and experience. Diversity of experience and perspectives creates a more robust product and more beautiful world. 

• We dream in color and code. 

• We hustle. 

• We are humble and know that the sum of our parts is greater than any one of us as individuals. 

• Above all else, we do the right thing. We believe in transparency, honesty and integrity. 

We believe travel and tourism is a force for good because it builds connection, understanding, and appreciation of our world’s cultures, history and natural resources. We believe data and the right metrics allow us to make better decisions because transparent data helps focus on the right issues, problems and therefore, solutions, to be better stewards of our world's most precious destinations.

We’re building a global community—one that’s safe for people of all backgrounds. We are an equal opportunity employer where our diversity and inclusion are central pillars to our company strategy. We look for applicants who understand, embrace and thrive in a multicultural and increasingly globalized world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. When you join our team, you join the Zartico family.