Technical Engineer

Overview

We’re hiring! Calian is growing and looking for talented individuals to join our team. Our diverse and inclusive team's capabilities are leveraged to solve complex problems using cutting-edge technologies.

Whether remote or in the office, Calian offers benefits and perks to support the physical, financial, and emotional well-being and your loved ones. You will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

We are seeking a qualified Technical Engineer. If you are seeking new opportunities to develop technical acuity, are innovative, and are eager to learn in a rapidly evolving field, this is the place for you.

Job Responsibilities

Order, repair, and install parts for desktops, laptops, servers, printers, and monitors
Configure, troubleshoot, and support network devices and printers
Follow customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied
Assist in OS image creation and testing
Ensure the Antivirus definition and Windows patches are up-to-date and run quarterly
Back up and re-image computers, deliver, setup computers, and update the asset assignment
Install OS, updates, applications, images, and other software to customer standards and requests as required
Test newly configured computers for appropriate functionality and troubleshoot for any errors identified
Travel for installation, staging, and testing of client's equipment and systems
Image, configure, deploy, test/validate restaurant servers, workstations, peripherals, and software during hardware & system implementations
Assist with planning & research to ensure coordination and completion of projects are on time and within the scope
Travel as needed to assist with creating and validating processes for projects & deployments
Assist with providing technical support, troubleshooting, and root cause determination during and post-deployment of systems and software for clients
Technology Lifecycle refreshes and projects
Rack, stack, and cable equipment according to Vizio/elevations
Stage equipment for engineers and NOC to be configured
Manage asset tagging initiatives
Perform other duties as required and/or assigned
Employee must be able to perform essential functions of the job with or without reasonable accommodation

Qualifications

HP certified to order warranty parts (HP CSN, and HPE CNS)