Open Position:

Manager, Insights

Salary Range:

$75,000 - $85,000

 

What is InContext Solutions?

InContext Solutions is the global leader in 3D simulation software and virtual market research methodologies for retail. By leveraging the power of 3D technology, we transform traditional merchandising practices and unlock deeper insights into shopper behavior. Our mission is to modernize merchandising, enabling brands and retailers to make faster, more confident decisions that drive business success.

 

Who we are?

We are a dynamic team of innovators: developers, market researchers, client service professionals, and VR enthusiasts. Together, we work to build cutting-edge virtual retail solutions while delivering maximum value to our clients.

 

About The Position

Customer Operations manages client projects and objectives across retail planning and execution and leverages best in class innovative technologies to deliver high quality, scalable virtual content and insights. We enable customers, through expert methodology and powerful insights, and best in class tools, to make confident and informed business decisions that yield an ongoing ROI. We are made of up three key areas of expertise: Customer Success, Insights, and Virtual Content & Operations. We utilize deep cross-functional knowledge to cohesively execute customer priorities on time, on budget and at highest quality.

As a Manager, Insights, you will lead client research projects from conception to delivery, ensuring that findings and recommendations address the core challenges and objectives of our retail and CPG clients. In this role, you will manage the execution of both standardized and custom research initiatives, create high-quality deliverables, and collaborate with clients and internal teams to deliver actionable insights.

 

Responsibilities:

 

Project Management

  • Manage the end-to-end lifecycle of client research projects, including survey design, methodology development, and data analysis
  • Create detailed and professional deliverables, including, but not limited to, analysis plans and presentations
  • Ensure projects are delivered on time, within scope, and to the highest quality standards

 

Client Partnership

  • Communicate directly with clients to understand business needs and objectives, providing expert guidance throughout the project
  • Present research findings, insights, and actionable recommendations to client teams
  • Collaborate with Account Development to ensure alignment on client expectations and project goals

Insights Development

  • Analyze complex datasets to uncover actionable insights that address client business questions
  • Translate findings into clear, concise, and compelling narratives tailored to client needs
  • Stay informed on industry trends and best practices to enhance the quality of insights delivered

 

Collaboration & Teamwork

  • Work closely with cross-functional teams, including customer success and virtual content & operations, to deliver cohesive and impactful client solutions
  • Support a culture of collaboration, innovation, and continuous improvement with the Insights group
  • Contribute to knowledge-sharing initiatives, including best practices and training programs

Qualifications and Skills:

  • 2-5 years of experience in quantitative research, market research, or shopper insights
  • Strong understanding of research methodologies, including survey design, data analysis, and reporting
  • Familiarity with the CPG or retail industry is preferred
  • Excellent project management and organizational skills, with the ability to handle multiple projects under tight deadlines
  • Strong analytical skills with a demonstrated ability to interpret data and derive actionable insights
  • Dynamic communication and interpersonal skills, including the ability to collaborate effectively across teams and present confidently to clients
  • An eagerness to contribute to a culture of camaraderie, recognition, and innovation

 

Salary and Benefits

The annual salary range for this position is $75,000 - $85,000

Individual pay is determined by work location, job-related skills, and experience.

 

We offer a Full Benefits Package

Medical, Dental, Vision

401k with Company Match

Generous PTO Plan

Bi-annual Performance Bonuses

Remote Work from Home

 

Social Responsibility

Our DEI Action Team’s mission is to bring together the collective voices of those who can lead the way toward ongoing action, accountability, communication, education, and ownership when it comes to creating a lasting culture of diversity, equity, and inclusion.

 

Our Social Impact Team’s mission is to create opportunities for our employees to get involved within their own communities while embodying our core values as advocates for a better future. Our diverse team of innovators want to make a difference in the culture around them- from building cutting-edge virtual retail technology to volunteering at a local food bank.

 

 Equal Opportunity Employer

InContext Solutions is a company with a positive and inclusive work environment.  Diverse candidates are encouraged to apply.  All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.