Be Invaluable.

Be Inspired.

Be InSync!



At InSync Healthcare Solutions, we have a story to tell…We have quickly grown to become the industry’s leading Electronic Medical Record software provider in the US. We know that our quest to be best requires many dynamic and dedicated professionals in every area throughout our organization.  We work hard, have fun, and continually invest in our team members futures. With rewarding career paths, continued learning and internal promotions, we have created a corporate culture that allows you to grow personally and professionally. As we focus on our future, we are seeking:


Implementation Specialist

Tampa, FL Headquarters


Job Summary:

The Implementation Specialist will be responsible for providing training and implementation of the In Sync’s Practice Management (PM) and Electronic Medical Record (EMR) software at health care practices. These practices can range in size from small to enterprise level. The Implementation Specialist would also be responsible for customer satisfaction during the implementation process.


Required Functions:

The specific responsibilities of this role include:

  • Implementing and training new clients on the PM/EMR software. This includes discovery, setup, training and utilization of the software in a client’s practice. 
  • Maintain and enforce project timelines for new clients in order to achieve milestones to get clients utilizing the software. 
  • Facilitate communication of customers’ needs to software development team.
  • Identify, document and address unique or recurring customer problems.
  • Document activity and maintain account status in InSync Healthcare Solution’s CRM in accordance with department guidelines and best practices.
  • Conduct regular (daily, weekly) status meetings with both customer and InSync-internal key stakeholders, and keep all stakeholders informed of project progress.
  • Create any required supporting documents for the delivery of training at the client site such as schedule and training tips specific to the customer.
  • Maintain compliance with all necessary departmental procedures, HIPAA regulations and other regulatory mandates as required.
  • Any other such responsibilities as may be determined by the Manager of Implementation & Training.



  • Bachelor Degree or equivalent. Prior PM\EMR Implementation software experience.
  • Medical office knowledge and billing knowledge a plus
  • General technical knowledge or computing platforms and hardware\software server technology, including web services and SaaS.
  • Proficient in Microsoft office suite of programs
  • Excellent writing and written communications skills; Team Player
  • Strong critical thinking, decision making, and conflict resolution skills
  • Able to travel up to 25%


We InVest in you!


The things that make you unique, are the same things that make us successful. Your talents, creativity and ideas help full our success.  We reward your individuality and talents with low and no cost healthcare, generous PTO program, Life, dental and vision insurance, short and long term disability, 401k and many other perks to ensure your career satisfaction. And that’s just the beginning… you’ll also enjoy Fido Fridays, Team outings, Food Truck Fridays, and so much more! If you thrive in an environment that encourages your individuality, ideas and growth, we encourage you to apply today .



InSync Healthcare Solutions is proud to be an equal opportunity employer.