ABOUT THE ORGANIZATION

New Immigrant Community Empowerment (NICE) is a community-based, nonprofit organization dedicated to empowering immigrant workers by organizing their individual and collective social, economic, and political power to seek justice in life and at work. Our approach combines a robust workforce development program, which includes training & certifications, political education on worker rights & job search and placement; with a holistic wraparound key supportive services for these new immigrants. Founded in 1999, NICE serves over 15,000 immigrant workers, including new immigrants from the past, present, and future. From construction workers, day laborers, restaurant workers, and cleaning and hospitality workers, NICE organizes the future workforce - whether they have been New Yorkers for 20+ years or are just arriving at NICE.

In recent months, NICE has developed a unique life and workforce development program for immigrant workers: NICE’s Apprenticeship Program for Life & Work (APLW). This program weaves together the foundational elements for integration by building their personal and professional skills to thrive while contributing to NYC.


POSITION SUMMARY 

NICE seeks a highly motivated, full-time Employer Engagement Representative to join our newly revamped NICE Workforce Development team, which executes our Apprenticeship Program for Work. This position is an exciting opportunity for a diligent individual passionate about engaging and developing partnerships with potential employers seeking qualified, trained workers. The Employer Engagement Representative will assess the needs of each employer and work closely with the Workforce Member Counselor to match appropriate candidates. 

DUTIES & RESPONSIBILITIES

Employer Engagement

  • Establish relationships with employers looking for qualified candidates to fill their positions in the NYC area, focusing on industries with a specific focus on construction, cleaning, hospitality, service, and green jobs. 
  • Contact potential employers to identify job openings and secure placements.
  • Meets with employers and conducts an employer profile; visits job sites and develops an assessment of employer’s hiring needs. 
  • Based on employers’ needs and assessments, drafts and reviews job descriptions.
  • Works with the Workforce Development (WFD) team in matching job seekers with employers. 
  • Provides ongoing support to employers after job placement.
  • Conducts satisfaction surveys with employers. 
  • Builds and maintains strong relationships with community stakeholders and employers.
  • Develops and facilitates presentations to employers, and community stakeholders, informing them of NICE’s programs and areas of collaboration.
  • Collaborates with community stakeholders, such as  Business Improvement Development (BIDs), Chamber of Commerce, business associations, and others, to develop job fairs and recruiting plans to fill labor market vacancies. 
  • Works with the NICE WFD team to prepare for Career Panel and Mock Interview events.
  • Identify barriers to employment identified by employers and develop solutions to these barriers in conjunction with the NICE WFD team.
  • Work closely with NICE’s WFD’s team to respond to job leads within the required timeframe; identify and refer participants for matching positions.
  • As required, participate in case conferencing sessions with the case NICE WFD team.
  • Stay abreast of current labor market and workforce development trends. 
  • Develop, maintain, and update employer profiles in NICE COMPASS, the institution’s database.
  • Other responsibilities are assigned and required by the emerging needs of programs and participants.
  • Monitors feedback and progress of members with employers to assure satisfaction and members' professional qualifications. 
  • Monitors participant enrollments, placements, obligations, and retention to ensure compliance and performance of the WFD  Division’s goals.

Community Engagement

  • Conduct monthly meetings with members based on the industry in which they work. 
  • Develop and attend community events with employers and other community stakeholders. 
  • Establish relationships with BIDs, industry associations, and other community stakeholders.

QUALIFICATIONS

  • A bachelor’s degree in a related field and at least 2 to 3 years of workforce development experience. 
  • Experience in developing business relations and workforce development programs. 
  • Demonstrated experience with immigrant workers with documented and undocumented status. 
  • Strong verbal and written communication skills.
  • Exceptional interpersonal, communication, and negotiation skills, with the ability to build rapport and manage relationships at all levels.
  • Proven ability to lead and inspire teams, drive results, and navigate complex and sensitive labor situations.
  • Excellent organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
  • Bilingual preferred. Fluency in English and Spanish. 
  • Proficient in Microsoft Office (Excel, Outlook, PowerPoint & Word) required.
  • Knowledge of Salesforce and other related platforms is preferred.
  • Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Ability to work independently and as a part of a team.
  • Excellent time and project management skills.
  • Commitment to promoting diversity, equity, and inclusion in labor relations practices and training programs.

COMPENSATION AND BENEFITS

Schedule: Monday-Friday 9 AM to 5 PM, may require you to work evenings and weekends.

Type: 

  • Hourly, non-exempt
  • Hourly rate $27.54 to $31.62
  • Requires physical presence on the job site (categorized as an essential employee)
  • Represented by ALAA - UAW Local 2325

Benefits: NICE provides its employees with company-paid life, medical, dental, vision, FSA for healthcare, childcare, and commuter costs, disability & life insurance plans. The company also offers a variety of additional insurance plans, which allow for more personalized coverage.  Additionally, NICE allows employees to participate in a 401k plan with a 2% employer match.

Paid Time Off: 2 weeks sick leave, 4 personal days, 3 weeks vacation in first year, 11 holidays.

EQUAL EMPLOYMENT OPPORTUNITY

NICE is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other characteristics or any other basis prohibited by applicable law. 

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