ABOUT THE ORGANIZATION

New Immigrant Community Empowerment (NICE) is a community-based, nonprofit organization dedicated to empowering immigrant workers by organizing their individual and collective social, economic, and political power to seek justice in life and at work. Our approach combines a robust workforce development program, including training & certifications, political education on worker rights & job search and placement, and holistic wraparound critical supportive services for new immigrants. Founded in 1999, NICE serves over 15,000 immigrant workers annually, including recent immigrants. From construction workers, day laborers, restaurant workers, and cleaning and hospitality workers, NICE organizes the future workforce - whether they have been New Yorkers for 20+ years or are just arriving at NICE. 

 

NICE has developed a unique life and workforce development program for immigrant workers: NICE’s Pre-Apprenticeship for Life & Work (Pre-APLW). This program weaves together the foundational elements for integration by building immigrant workers’ personal and professional skills to thrive while contributing to NYC. 

 

POSITION SUMMARY 

This full-time Maintenance and Facilities Technician is responsible for maintaining NICE’s campus, keeping it clean, safe, and functional both indoors and outdoors. Duties include performing regular inspections, preventive repairs, and routine maintenance to ensure all facilities and equipment are in optimal working condition. The role also involves supporting inventory management, responding to repair requests, and assisting with various facilities-related tasks.

DUTIES & RESPONSIBILITIES

  • Ensure the proper functioning of the NICE Campus facilities by performing routine inspections and preventive maintenance on HVAC systems, plumbing, electrical systems, carpentry, painting, and hardware.

  • Perform basic repairs across the campus, including plumbing, electrical, carpentry, painting, and hardware fixes. Prioritize and respond promptly to emergency repair needs.

  • Maintain the safety and cleanliness of both indoor and outdoor areas, ensuring a welcoming environment for staff, members, and visitors. Clear debris and spills promptly and follow safety protocols.

  • Assist in managing organizational inventory and monitoring labor costs to ensure adherence to budgetary guidelines. Request and maintain necessary materials and spare parts for facility repairs.

  • Support the Executive Team and Facilities and Operations Coordinator with various campus maintenance and operations tasks, ensuring the smooth functioning of daily activities. This includes, but is not limited to

  • Receive, store, and organize deliveries, including lifting boxes, moving furniture, and performing other necessary organizational tasks. Compare delivered items with packing slips and confirm with the Operations Coordinator that they match the items ordered. Promptly report any missing items to the Operations Coordinator.

  • Respond promptly to repair requests, accurately logging all maintenance and repair activities in Salesforce. Update purchase orders, order parts for repairs, and establish delivery timelines.

  • Collaborate with other staff members to support campus operations and ensure a well-maintained and functional environment.

  • Develop and maintain strong, professional relationships with vendors to ensure smooth communication and timely delivery of services and products.

  • Monitor vendor performance, quality standards, and timelines.

  • Assist in NICE Central activities related to Operations and Facilities. 

Other Responsibilities

  • Collaborate with other divisions to advance the organization's vision, mission goals, and objectives. 

  • Ensure confidentiality and privacy of all NICE Members' information in compliance with legal, contractual, ethical, and organizational standards and requirements. 

  • Maintain appropriate and professional boundaries and relationships with clients at all times.

  • Attend professional training sessions periodically in their related field to stay updated on current trends and developments relevant to their role and industry. 

  • Other responsibilities may be assigned and required to be performed by the emerging needs of the division and participants.

 

QUALIFICATIONS

  • High school diploma or GED. Education may be replaced with experience.

  • 2 to 3 years of facility maintenance experience or equivalent training preferred.

  • Experience in building maintenance, including plumbing, electrical, HVAC, carpentry, and painting.

  • Ability to lift heavy objects and perform physically demanding tasks.

  • Ability to work stationary and move through the NICE campus for prolonged periods. 

  • Strong problem-solving skills with the ability to respond quickly to emergencies.

  • Excellent organizational skills and attention to detail.

  • Good communication skills and the ability to collaborate effectively with team members and other divisions.

  • Ability to work independently and juggle multiple responsibilities in an active and high-volume environment, excellent time management, and administrative skills.

  • Computer literacy, with proficiency in Microsoft Office applications or Google Workspace, is required. This role requires strong skills in Excel, Word, and email communication.

  • Proficiency in facilities management software (Salesforce or related CRM experience preferred).

  • Experience working with immigrant communities, especially immigrants who identify as LGBTQIA+, survivors of violence, and those coping with trauma. 

  • Bilingual: strong English and Spanish (strong written and verbal communication skills in both languages). 

  • Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.

  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

  • Commitment to promoting diversity, equity, and inclusion in labor relations practices and training programs.

COMPENSATION AND BENEFITS

Schedule: Monday-Friday from 12PM to 8PM, may require working evenings and weekends.

Classification: 

  • Hourly, non-exempt

  • Hourly rate: $25.50 to $27.50

  • Pay scale: Associate

  • Requires physical presence on the job site (categorized as an essential employee

  • Represented by ALAA - UAW Local 2325

Benefits: NICE provides its employees with company-paid life, medical, dental, and vision insurance plans. The company also offers a variety of additional insurance plans, which allow for more personalized coverage. Additionally, NICE allows employees to participate in a 401k plan with a 2% employer match.

 

Paid Time Off: 2 weeks sick leave, 4 personal days, 3 weeks vacation in first year, 12 holidays.

 

To apply, please send a resume and cover letter explaining your interest in the position by visiting www.nynice.org 

 

EQUAL EMPLOYMENT OPPORTUNITY

NICE is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other characteristics or any other basis prohibited by applicable law.