At a Glance
WHO: knk Group, a leading partner providing ERP and CRM software for publishers and media companies
WHAT: Business Development Manager
WHY: We’re a growing company and need to expand the team to support the efforts!
About The Role
• We’re looking for a self-motivated, personable, and experienced business development manager to join our sales team in North America. Reporting to the Chief Revenue Officer, you will be responsible for the development and closing of profitable new business and long-term business relationships with prospective new clients. You’ll attend publishing and media industry events and be a professional networker. Must love publishing and technology!
Your Tasks as a Business Development Manager:
o Reaching out to potential new customers
o Relationship building with the objective of establishing trust and collaboration with leads
o Solution-focused sales consulting regarding a potential customer’s IT infrastructure, system applications, and department-specific core processes
o Negotiating contracts
o Being the touchpoint between management, pre-sales, project managers, and the customer
o Preparing and moderating customer events such as workshops and webinars
o Maintaining and updating knk’s internal CRM system, building a comprehensive sales pipeline
o Coordinating with marketing for needed materials or for follow up from events or demos
About You
WHO YOU ARE
• You enjoy pursuing new-name sales opportunities
• You are determined and methodical in your pursuits - repetition is key to success
• You are creative about finding ways to engage people and companies
• You can pivot when needed and find a new way forward
• You are comfortable working in a dynamically changing, fast-growing business
• You are solution-focused with a structured approach to tackling multiple issues at once
• You are an optimistic, enthusiastic, positive, and fun person to work with.
• You are proactive, self-reliant, but also focus on team wins
• You are team-minded, willing to lend a helpful hand to get a project going.
• You are very customer-centric, always looking for ways to deliver a better experience.
• And if you love the media industry, publishing, and/or technology, then you are definitely the right candidate.
WHAT YOU BRING
• 3+ years of experience in sales, preferably of products based on Microsoft Dynamics 365 Business Central, ERP systems, or comparable complex software solutions (SCM, CRM, ECM)
• Experience or knowledge of the publishing industry
• Excellent presentation and communication skills
• The ability to build your own funnel when needed
• Fluency in managing a sales pipeline
• Strong negotiation, communication, and persuasion skills
• Strong knowledge of Office 365 and other areas of the MS stack
• You have a passport for international travel if needed
About knk
knk is the leading publishing ERP software serving major book, magazine, and trade publishers in North America, Europe, and Asia. knk offers the world’s only Microsoft certified publishing software for the publishing market, creating a future-proof platform for our customers. We want to be the supplier of the future, helping customers succeed with our world-leading software and professional services.
The knk Group employs over 200 people worldwide. With international headquarters in Germany, our international teams meet regularly, forming a truly global community. Founded 1988 by Knut Nicholas Krause, we boast high customer retention rates, low employee turnover, and bringing together the greatest talents from tech, publishing, and business.
While our international team can work from our many offices in places like Berlin, London, Paris or Munich, the North American team is 100% remote. Since we were a remote team before it was necessary, we already had the logistics worked out.
OUR VALUES
• As a team, we communicate openly and honestly. We own our mistakes and do not hide from hurdles we have to overcome.
• We focus on partnerships – working together internally within the company and externally with clients and industry partners.
• Our team is incredibly curious, always exploring new ways to do things.
• Every team member is here for each other, ready to drop everything and help a colleague in need.
• We don’t run from growth and improvement. If we see flaws in our systems or new opportunities, we take the initiative to go after it.
• Our team members are accountable, delivering on time and with high quality.
• We are a passionate bunch. We really get into it. But we also have a good time – including during regular socials.
What We Offer
BENEFITS
• Company-sponsored health, dental, and vision insurance
• 401k plan with company match
• Flexible holidays and PTO
• Annual professional development stipend
• Fully remote working environment
• Competitive salary, based on experience
PERKS
• A corporate culture with plenty of room for individuality, flat hierarchies (yes, you can talk to our CEO whenever you want), and open communication across all levels.
• You will be working with a very committed, passionate team full of high-caliber people but in a relaxed atmosphere.
• Challenging and interesting projects with well-known media companies.
• Regular socials with colleagues from around the country and around the world.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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