Position Summary:
Project Guardianship acts as court-appointed guardians for a growing population of poor, elderly, and disabled New Yorkers who have no family or friends who are able provide the support they need. We employ a multi-disciplinary approach providing legal services, finance and asset management, property management, and care coordination for our clients. Guardianship practice generally covers a wide range of issues, including but not limited to foreclosures, public benefits, landlord/tenant law, real estate management and transactions, estate planning, medical decision-making, financial exploitation, elder abuse, and crisis management. Project staff routinely address challenging and emotionally charged issues, such as end-of-life decision-making and protecting clients from physical and financial neglect and abuse.
As a member of the case management team the Case Manager will collaborate closely with other PG staff, various organizations and institutions to deliver effective case management services to our clients. As a case manager you will provide care coordination services and advocacy to ensure clients’ well-being, safety, and the greatest degree of independence possible, within the least restrictive environment.
Primary Responsiblities:
1. Care coordination and case management:
- Care oversight for a caseload of 25-30 clients who are aging or living with a disability
- Client initial intake, and monthly and annual assessments
- Regular monitoring of client’s condition and services through monthly in-person or virtual visits, and more often via calls, if needed
- Coordination and participation in medical and end-of-life decisions (in consultation with legal staff and medical professionals)
- Communication and advocacy for our clients with other agencies and institutions
- Close work and communication with clients’ families and loved ones
- Active participation in team meetings and case reviews
- Initiation and coordination of pre-paid funeral arrangements
- Keeping close communication with medical and home care providers
- Arranging client’s home cleaning and extermination, if needed
2. Case Notes/ Reports and other documentation:
- Keeping timely and detailed case notes, records of communications with parties
- Timely completion of Initial, annual, and final accounting reports
- Administrative documentation, and reports to grants/funding programs
- Organizing/scheduling work and assignments in your job Outlook calendar
- Updating and maintaining clients’ electronic files and records
3. Public and private benefits, assistance programs:
- Screening clients for government and private benefits
- Gathering needed information and completing and submitting applications and recertifications
- Applying for and maintaining clients' medical insurances
4. Travelling throughout NYC via public transportation to see clients, their families and other professionals.
Education and Experience:
- Bachelor's Degree in Social Work or related field required
- Master's Degree in Social Work or related field preferred
Required Knowledge, Skills, & Abilities:
- Good interpersonal skills
- Creativity, flexibility, patience, and follow-through
- Strong written and oral communication skills
- Excellent organizational skills and ability to work in a team environment
- Sound judgement and excellent problem-solving ability
- Ability to work with a diverse and challenging population
- Experience working with the elderly and/or people with developmental disabilities
- Strong multi-tasking skills, and ability to perform under pressure