Gravity Haus is an inclusive community that enables an active lifestyle – the seamless merging of work, play, and outdoor adventures. We believe in asking three questions:
Is it good for you?
Is it good for the planet?
Is it an amazing experience?
Based in the heart of the Rocky Mountains, we’re enabling world-class experiences for the modern adventurer, specializing in uniquely designed guest rooms, functional co-working spaces, holistic training and recovery programs, and thoughtfully crafted food and beverage offerings – all curated with a focus on sustainability, connections with nature, and our unique brand of “haus-pitality.” With properties in Vail, Breckenridge, Winter Park, Steamboat, Truckee-Tahoe and future developments in the works, we’re rapidly broadening our reach and poised to double the size of our workforce over the next 12-24 months.
That’s where you come in.
More About You:
You’ve led restaurant operations within a fast-moving, high-growth, high-standards environment, with at least 3 years experience in a Senior Manager role.
You have a "lead from the front" approach and are a hands-on leader.
You have a sense of ownership that identifies pain points in operations steps in to fill voids and build infrastructure for future success and stability.
You're a resourceful, self-motivated leader who’s comfortable navigating ambiguity and carving a new path with minimal direction.
You have demonstrated success building a high-expectation service program in the food & beverage and/or hospitality industry.
You’re able to adapt dynamically to shifting internal and external conditions.
You have strong leadership acumen that you use to align culture and standards initiatives with the company’s overall strategic direction.
You develop and empower pipeline talent.
You have excellent emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and community members.
You’re a true team player who can set your ego aside and find win-for-all solutions.
You can anticipate future trends, evaluate historical data, and adjust accordingly.
You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
What You’ll Do:
Act as a strategic partner to the restaurant’s Executive Chef and hotel General Manager, collaborating to realize the company’s vision, mission, and goals.
Develop, implement, and iterate on programs and initiatives aimed at culture-building, employee training and development, service standards, menu creation, expense and cost management, all with an eye toward affirming the company’s cultural and fiscal successes as well as the value of its member experience.
Manage an annual departmental budget.
Own financial performance of the outlet, including being an active driver of marketing, sales, events and promotions.
Run daily preshifts with training, member events, service tips and people announcements
Build and manage team schedules
Coach and discipline team members as needed
Post jobs, interview and hire
Ensure each new team member has a training plan and appropriately is set up for success
Attend daily hotel lineup at 9:30am or ensure F&B representative attends
Ensure all reservations are confirmed prior to dinner service
Ensure all Members are noted in OpenTable and recognized as members by a special touch
Provide constant coaching and feedback to the team to improve the operation
Manage costs and invoices promptly and with a high attention to detail
Run sales numbers monthly to collaborate with Chef and F&B Director on best and worst sellers. Address worst sellers.
Attend weekly financial strategy meeting for the restaurant
Ensure all employees are paid correctly by closely monitoring missed punches, holiday pay and OT/Training pay
Ensure monthly beverage inventory is performed on the last day of the month, each month
Along with the Private Events Manager, build, plan, and execute a Private Events program in a newly remodeled Private Dining room, lounge, and the restaurant space itself.
Collaborate with the events team to create, plan, and host member and community events for our Vail and GH-wide community.
Engage with Chef and Bar Manager on a constant basis for menu creation and development.
Grow and lead the Food & Beverage team to support the company’s needs over time.
Embrace the core values of Gravity Haus with your Team by…
Keep Growing! Evaluate, encourage, and teach Team members to improve and widen their knowledge by creating learning opportunities for future growth. Inspire and lead by example!
Bring Others Along! Make employment decisions including recruiting, interviewing, hiring, evaluating, and coaching and counseling team members as appropriate.
Create Powerful Moments! Encourage and recognize both personal and professional OKR’s (Objectives with Key Results) along with other milestones, consistently recognizing the value of each Team Member. Hold yourself to the same (or higher standard) let your team see your commitment to your own growth and theirs!
Be “All-In” + Go the Distance! Ensure excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example approach to management.
Leave it Better than You Found It! Consistently look to improve processes and procedures, Team Member experiences and opportunities both within your Team and company-wide by working with the People & Culture Team.