Responsible for engaging members, guests and staff to build a community of adventure seekers who care for the planet, each other, and are passionate about creating memorable experiences.  Delivers a welcoming, therapeutic, and recovery-based experience to all who partake in the Spa offerings in Dryland Vail.  Must possess a heart for hospitality and be committed to providing resort spa offerings that drive loyalty with our staff and clients.  A relentless positive attitude and willingness to strive for excellence is required.  Personal commitment to growth and wellness is preferred. 

Essential Duties and responsibilities

Is an AMBASSADOR and LEADS with positivity & by example.  

  • Provides 10 hours of administrative work per week.

  • Assist with interviewing, hiring, training, scheduling and managing Spa Massage Therapists and Estheticians with an eye on GH’s mission and identity.

  • Responsible for assisting in development of protocol and training staff to ensure quality is maintained.  

  • Responsible for scheduling employee shifts and facilitating adequate coverage based on fluctuating business levels.

  • Continually strives to understand all the services, fitness, spa, Haus Quiver, SlopeRoom, Unravel & Gravity Haus offerings.  

  • Familiar with Gravity Haus membership plans.

  • Provides relevant team updates and cross promotion opportunities. 

Is CREATIVE and committed to QUALITY. 

  • Creates new special and seasonal spa offerings. 

  • Stays up-to-date and well-versed in spa trends and suggests improvements to better spa experience. 

  • Responsible for back bar and some retail purchases and maintaining inventory levels to support services offered.  

  • Assists with monthly inventory.

  • Maintain protocol book, and assist with spa menu development.

  • Maintains cleanliness and functionality of the facility. Reports maintenance or housekeeping issues in a timely manner. 

Is TRUSTWORTHY, RELIABLE, and comfortable playing on a TEAM.

  • All other duties as assigned.