Join a community of like-minded adventurers on our mission to galvanize a global membership of outdoor enthusiasts who care about their personal growth and the planet. Gravity Haus Vail (formerly Vail Mountain Lodge) re-opened with Vail's hottest new food and beverage program, brand new lobby, modern hotel rooms, while our recovery spa and fitness facility are slated to open late November.
We offer a strong winter incentive program toward one of the following options: ski pass, wellness program, parking or bus pass in addition to an Employee Gravity Haus Membership that includes discounts across our divisions, select partners and fitness membership.
We are looking for a a talented Massage Therapist to join our team of genuine hospitality professionals. The ideal candidate must possess a heart for hospitality and be committed to providing resort spa offerings that drive loyalty with our staff and clients, delivers a welcoming, therapeutic, and recovery-based experience to all who partake in the Spa offerings in Dryland Vail.
Essential Duties and responsibilities
Is an AMBASSADOR.
Attends staff meetings and training as required.
Is engaged and provides input to improve spa experience.
Is passionate about wellness and committed to making a difference for others.
Continually strives to understand all the services, fitness, spa, Haus Quiver, Slope Room, Unravel & Gravity Haus offerings.
Familiar with Gravity Haus membership plans.
Is committed to QUALITY.
Delivers therapeutic massage according to trained protocol, and acts with appropriate client direction.
Presents self professionally, in uniform and is prepared for services.
Arrives well in advance of first appointment to prepare the workspace, and is punctual with client appointment start / close timing.
Serves guests with a focus on customer service and satisfaction.
Remains present in the spa unless permission is granted by spa management team to take a break or leave property.
Speaks in a professional and courteous manner to spa guests and co-workers.
Sets self and others up for success. Responsible for restocking back bar and linens as appropriate, and specifically to ensure seamless transition for next team member and guest.
Adheres to OSHA and DORA guidelines for hygiene and cleanliness of workspace and product.
Merchandises and restocks inventory as appropriate, and strives to lower cost of goods when applicable.
Maintains cleanliness and functionality of the facility. Reports maintenance or housekeeping issues in a timely manner. Turns off electrical equipment to maintain safety of space.
Is TRUSTWORTHY, RELIABLE, and comfortable playing on a TEAM.
All other duties as assigned.