Clinical Director

JOB TITLE: Clinical Director

Supervisor: Gracehaven Program Director

Supervises: Case management teams in Columbus, Toledo, Cleveland, SE Ohio, and all staff therapists. Oversees the work of non-staff therapists, but has no supervisory role.

GOAL: To maximize the mental, emotional and social well-being of survivors participating in Gracehaven programming through a team of highly skilled therapists and case managers.

KEY OBJECTIVES:

Manage strategic partnerships with agencies and court systems serving minor trafficking survivors to maintain a good reputation and ongoing access to referrals for our services
Ensure high-quality therapeutic and case management services being provided to the youth being served
Monitor feedback, best practices and emerging research as a means of constant improvement
Leaders, Management and Accountability for all Gracehaven case management teams and therapist staff
Actively partner with Community Collaboration and Training Director to ensure quality groups and education for youth and to ensure quality strategic partnerships and networking.
Responsible to manage costs of case managers and staff therapists to budget

SPECIFIC DUTIES:

Responsibilities include, but are not limited to, the following:

Manage Strategic Partnerships

Seek out partnerships with placement agencies and counties as well as partnership contacts for placement of referrals into the group homes of Gracehaven.
Engage strategic partnerships consistently and resolve issues quickly when they arise to maintain positive working relationship.
Monitor strategic partners' perception of Gracehaven's organizational reputation and addresses deficiencies as they arise.
Attend trafficking-related community collaborations and events on a frequent basis.
Ensure Gracehaven fulfills all partnership commitments with excellence.

Manage Clinical Process and Outcomes

Ensure a high-quality intake process that clarifies and documents a treatment plan for both clinical adn case management relationships
Ensure staff operate from clear definitions of program goals and outcomes related to clients
Ensure proactive participation in service team meetings, clinical staffing meetings, court hearings, ISP meetings, etc.
Ensure best practices are used in maintaining documentation such as case notes, treatment plans, ISPs, etc.
Ensure all required data is collected and roll-up reports updated monthly
Ensure a high-quality clinical graduation/discharge plan that includes follow-up
Ensure all clinical staff maintain education and licensure requirements for their role
Ensure all legal, ethical and contractual requirements for therapy and case management are followed with excellence
Monitor progress of program results and performance metrics against annual goals
Manage and be a staff person for the 24x7 clinical on-call hotline and in-person services for group home

Continuous Improvement and Compliance

Research and catalogue existing best practices related to therapy and/or case management strategies being employed at Gracehaven
Poll clients for feedback and suggestions for improvement semi-annually
Identify gaps between existing policies, procedures or activities and best practices
Work with clinical staff to bring alignment with existing and emerging best practices and current Gracehaven activities
Ensure Gracehaven is meeting compliance regulations clinically according to QRTP, CARF, and other governing bodies. Work with Program Director and Compliance Department to ensure this is continuously improving.

Gracehaven Clinical Team LMA

Ensure all annual departmental responsibilities are achieved with excellence and continuous improvement
Ensure strategic plan objectives are achieved that relate to this department
Ensure each role has a current job description, training plan, written policies and procedures and annual performance metrics and is in compliance with organizational template
Ensure upcoming fiscal year performance goals are set on May 1 for each role, for each team member
Ensure annual reviews are done for each staff person including progress against performance metrics and training goals
Ensure all staff are supervised at least twice monthly
Develop and manage task teams to mobilize volunteers for specific events or tasks as needed

Manage Budget for Gracehaven Clinical Team

Help revise budget annually for the Clinical Team
Ensure reimbursement income and grant income meet or exceed budgeted income goals and that expenses do not exceed budgeted expenses
Ensure proper reporting and records submission for reimbursement grants, contracts, Medicaid
Work with COYFC Development team on donor calls, fundraising events and activities as needed
Work with COYFC grant writing team to ensure agreement on grant writing strategy and financial commitments to ensure grants support existing budgets, goals and growth plans
Review department's monthly financial report for both accuracy and management concerns

Fulfill Duties of Gracehaven Management Team

Participate in Management Team meetings and discussions as moved by God to provide wisdom and insight on items under discussion or decisions being made
Prepare for and participate in annual planning retreats as required
Identify ways to improve the organization and submit those suggestions into the management team planning cycles
Support overall vision and mission of Gracehaven and COYFC, and develop inter-departmental collaboration across the larger organization
Ensure clinical team participation in annual fundraising events for Gracehaven and COYFC

Spiritual Responsibilities

Because Gracehaven is a community of like-minded individuals who share a common faith and set of values, we require the individual filling this role to fully embrace our Statement of Faith and Code of Conduct.

Participate in staff prayer meetings and be able to contribute as appropriate
Pray for the youth under our care and the staff on a consistent basis
Be able to winsomely represent the beliefs and values of our faith community to prospective organizational partners, families or youth who may inquire
Ensure faith activities remain voluntary for youth in our care and that youth who do not wish to participate are not pressured by staff or volunteer leaders

Requirements

Licensure required - LISW (Independent Social Worker), LPCC (Clinical Counselor), or LMFT (Marriage & Family Therapist), with a Supervisory designation preferred
Certification on Gracehaven's chosen trauma model
Supervisory experience: Desire a minimum of two (2) years providing trauma informed clinical supervision and multi-disciplinary team leadership
Clean background check
Agreement with Central Ohio Youth for Christ and Gracehaven Standards of Conduct and Statement of Faith