Interested in a mission-driven job ensuring open access to information for a global audience? Enjoy building products critical to thousands of  libraries, non-profits, cultural heritage, and educational organizations worldwide? Internet Archive is seeking a Senior Product Manager for its Archiving & Data Services team. Internet Archive (IA) is a non-profit digital library, top 200 website at archive.org, and an archive of over 80 petabytes of digital information running in many self-owned and operated data centers. Internet Archive also provides mission-aligned services to thousands of organizations worldwide, working collaboratively to advance our goal of “Universal Access to All Knowledge.” 


We are seeking a Senior Product Manager to help grow and expand our suite of services while working in concert with a global set of partner institutions to provide web, data, access, research, and preservation products to research, memory, and social good organizations. This high-profile role works directly with the national and international community to provide products supporting their work on archiving, web services, knowledge and learning, and open scholarship. The Archiving & Data Services group includes both SaaS solutions as well as custom web and data products, community programs, and strategic initiatives supporting research and perpetual access to information. The role will lead product management of new and existing services and work closely with engineering, program, and operations staff on product development and collaborative initiatives with our partners. Preliminary duties of the role will primarily focus on leading product development of Vault, our full-featured digital preservation service currently in pilot stage, and IA Scholar, our service supporting persistent access to open scholarship. Other responsibilities include launching and owning grant-funded initiatives, working with department staff on technical and strategic planning, partnership and business development, and making data-driven decisions for continuous growth and improvement of our services. Reporting to the department Director, the Senior Product Manager will help build values-aligned products for a global coalition of institutions providing open access to digital information.


Key Responsibilities:


  • Lead the product development of early-stage and mature digital products for archiving, scholarly, web, and data services for an international community of libraries, cultural heritage, educational, open knowledge, and social good organizations.

  • Work with the Director and a diverse and distributed team of other managers and staff supporting and building digital products, including directly contributing to design, testing, development, releases, operations, and community management.

  • Potentially directly manage program staff supporting current products and assist and work closely with teams on product releases, operations, and communications.

  • Conduct business analysis and product release plans and work directly with user communities to ensure the value, efficacy, and impact of our products.

  • Assist in department-level strategic planning, business development, grants, and partnership building.

  • Represent Internet Archive and our services in the affiliated professional communities, including travel, meetings, presentations, and outreach.


Qualification and Skills:


  • At least 3-5 years of demonstrated product or program management experience working directly on technology services for institutional users.

  • Proven experience working with and potentially managing remote-first teams, including working directly with engineering and program staff at all levels of seniority.

  • Experience in creating roadmaps, project timelines, and go-to-market strategies, and ensuring the accomplishment of both internally and externally mandated deliverables.

  • Experience with open-source technology product management and knowledge of digital libraries/archives, scholarly communications, and open knowledge, data management, and open content services, concepts, and practices is preferred.

  • Demonstrated ability to succeed in a deadline-driven environment while successfully juggling many projects simultaneously.

  • Experience with writing tender/RFQ bids, project plans, grants, contract management, budgets and finances, and participation in multi-institutional initiatives is preferred.

  • Must be a creative, entrepreneurial, self-starter able to work in a dynamic, production-oriented environment that includes a globally-distributed remote team.

  • Candidates must have strong written and oral communication skills, comfort with presenting, and experience working directly with user communities and stakeholders.

  • The role requires some travel to national and international events and meetings.

  • Flexibility, self-reliance, a sense of humor, and being energized by ambiguity, possibilities, and problem-solving are valuable qualities.


Job Details:


This is a remote-first position working in a distributed team. Candidates will need to have some time overlap with primarily North America (and largely Pacific Time) based colleagues. Compensation and title will be commensurate with experience and the role is open to candidates of varying seniority with a general, but negotiable, salary range of $80,000 to $120,000. References must be made available upon request.


Benefits & Perks:


The Internet Archive is a remote first workplace and provides a comprehensive benefits package including; PTO, paid holidays, and medical benefits. Depending on where you live, we also provide these additional benefits; dental, vision, health savings accounts, flex spending accounts, commuter benefits, short term disability, long term disability and retirement programs.


At the Internet Archive, we believe we do our best work when our employees bring together diverse ideas. Members of all groups under represented in the tech industry and library world are strongly encouraged to apply. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Internet Archive is an Equal Opportunity Employer. Internet Archive complies with the Fair Chance Ordinance. Internet Archive is a 501(c)(3) non-profit library founded in 1996.