Field Engineer (Contractor)

SoundThinking is looking for a detailed oriented Field Engineer to test the performance of our systems. If you have testing experience and are detailed oriented, you may be great match for this role.

Come join a certified “Great Place to Work” and company that is making positive impact on the communities we serve.

Essential Duties/Responsibilities

Schedule, organize, and manage system testing and data collection at customer locations.
Ensure the completion and integrity of testing, data, and results.
Analyze and report on test results.
Troubleshoot and resolve any issues that may arise during the test and data collection process.
Clearly and professionally communicate with mixed audience of technical and non-technical teammates and customers.
Build strong cross-functional relationships with business partners and internal stakeholders.
Document all work using provided tools (MS Office, Monday.com, ServiceMax, etc.)

Requires up to 100% travel.

Minimum Qualifications

Proven ability to manage field testing, data collection, and quality assurance with a high degree of accuracy, as demonstrated through prior technical roles.
Strong leadership background with experience training, supervising, and mentoring teams while maintaining high standards of safety and customer service in dynamic field environments.
Demonstrates flexibility and quick adaptability across a wide range of technical and customer-facing roles, thriving in fast-paced and constantly changing field conditions.
Meticulously detailed oriented.
Must be able to pass a background check.
Bachelor’s degree or equivalent work experience.
Ability to leverage AI tools for productivity.
Close access to major airport.

Note: The Company reserves the exclusive right in its sole discretion to modify, adjust, delete, add, or otherwise change the above at any time.

SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SoundThinking maintains a drug-free workplace policy.

SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking’s employees to perform their job duties may result in discipline up to and including discharge. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at careers@soundthinking.com for assistance.

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This role may require up to 100% travel, sometimes on short notice. Are you willing and able to commit to this level of travel?

Do you currently live within a reasonable commute (typically ≤90 minutes) to a major airport?

We invite you to complete the optional self-identification questions below used for compliance with government regulations and record-keeping guidelines. Any self-identification information provided will not be considered in the selection process.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies). The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.

DISABILITY STATUS Learn more about disability statuses

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.