Director, ShotSpotter Solutions

 

 

SoundThinking is hiring a Solutions Director for our ShotSpotter product, who will be responsible for acting as the Subject Matter Expert (SME) on this solution and the issue of gun violence, including its impact on communities and policing strategies. The Director, ShotSpotter Solutions will work with the Vice President, SafetySmart Platform, Sales, Marketing, and Product Development to support proactive and programmatical go-to-market strategy initiatives. This solutions director will focus mainly on ShotSpotter opportunities but will be responsible for also supporting sales efforts with the remaining solutions in the SafetySmart Platform. ShotSpotter is a proven acoustic gunshot detection system that provides comprehensive awareness of outdoor gunfire incidents within a city’s ShotSpotter coverage area within 60 seconds, enabling a consistent, rapid, and precise police response that saves lives and disrupts the gun violence cycle. 

 

Essential Responsibilities/Duties

 

  • Provide technical expertise for products within the SafetySmart platform.  While the focus of this role is in representing ShotSpotter, the intent is to assist in sales presentations with all of the products.
  • Assist Regional Sales Directors in:
    • Delivering compelling presentations, product demonstrations & meetings with key decision-makers across their territories.
    • Work in a consultative role to assist on, diagnosing prospective customer pain points, messaging, value, justification, product education through demonstrations
  • Work with Marketing and Product Management to provide input into:
    • Refining our Value Proposition, ROI, competitive differentiation and messaging for this product offering
    • Refining sales collateral
    • Contribute to demand generation efforts by speaking at conferences and participating in webinars
  • Demonstrate other Products in the SafetySmart Platform and be able to explain their features, benefits, and how they’re successfully used by SoundThinking clients
  • Represent the Company as a subject matter expert in public forums, including but not limited to City Council meetings and media interviews.
  • Maintain a deep understanding of academic research and industry best practices around the issue of gun violence and its prevention.

 

Minimum Qualifications

 

  • 10 + years experience in a role mandating technical expertise supporting the sales organization during sales meetings and product demonstrations
  • Excellent software technical skills including an understanding of software product integrations
  • Experience supporting sales efforts within the public safety space
  • Experience in successfully navigating highly charged political environments, making presentations to, and answering questions from City Councils.
  • Strong interpersonal skills and team player.
  • Excellent verbal and presentation skills.
  • Strong written communication skills.

  • Strong Law Enforcement background and demonstrable gun violence reduction initiatives and/or Crime Gun Intelligence Programs, preferred.

Willingness to travel extensively (Director - ShotSpotter Solutions can expect to travel an average of 2-3 days per week, 50%)

Note:  The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time.

 

SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  SoundThinking maintains a drug-free workplace policy.

 

SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking’s employees to perform their job duties may result in discipline up to and including discharge. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at careers@soundthinking.com for assistance.

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