Tech Support (Journeyman) shall possess between 3 and 10 years of direct experience installing, operating, and maintaining system components to meet mission requirements.  Must be able to document all hardware/software updates and new fielding actions. Must demonstrate proficiency in Tech Support PWS areas. Must have extensive Army background, preferably retired, recently separated, or private sector with direct experience with mission control systems.

• Installs, operates, and maintains system components to meet mission requirements
• Installs new software versions or software patches, and ensures correct system configuration and operational status
• Documents all hardware/software updates and new fielding actions in the Government directed system
• Develops training reports, trip reports, and post-training products as needed
• Available for travel up to 75% of time, depending mission requirements and area of focus
• Able to manage logistics and physically move equipment up to 60 lbs in support of training set-up requirements
• Conducts all operations in a professional manner at all times, to include customer site, company site, and during travel