Account Manager
Remote Work from Anywhere
Full Time Position
Company Description
BaseCap is a high growth enterprise SaaS company currently expanding in the Mortgage space.
BaseCap software offers both mortgage quality control and continuous audit use cases to clients. The software touches both business and technical teams, transforming the way the industry functions.
Job Description
As a Account Manager, you will be responsible for supporting and enabling the frontline revenue teams to sell more efficiently and effectively. You will work closely with sales leadership, cross-functional teams, and subject matter experts to define and execute the revenue strategy. Your role will be critical in reducing friction in the sales process and helping to maximize revenue growth.
Responsibilities
Lead and Deal Management:
• Manage the lead to deal process, including lead qualification, lead routing, and deal hand-off
• Develop and implement a deal management process in HubSpot to ensure deals are tracked, updated, and closed in a timely manner
• Collaborate with the sales team to optimize deal structure, pricing, and contracting terms
• Manage the sales pipeline, forecasting, and reporting
Revenue Strategy:
• Partner with sales leadership to define and execute the revenue strategy
• Develop and implement sales playbooks, sales processes, and tools to support the sales team
• Analyze market trends, customer feedback, and competitor activity to drive revenue growth
• Optimize the sales funnel to drive efficiency and effectiveness
Account Assignment Structuring:
• Design and maintain the account assignment structure to ensure optimal coverage of customers and prospects
• Collaborate with sales leadership to determine account prioritization and segmentation
• Ensure that account assignments are accurate and up-to-date
Comp Plan Administration:
• Design, implement, and manage sales compensation plans that align with the revenue strategy
• Partner with finance to ensure that the sales compensation plans are accurately calculated and administered
• Track sales performance against the compensation plans and provide regular reporting to sales leadership
Training:
• Develop and deliver sales training programs, including onboarding, ongoing training, and sales enablement
• Collaborate with subject matter experts to ensure that the sales team is equipped with the knowledge and tools needed to sell effectively
• Continuously assess the effectiveness of the training programs and make adjustments as needed
Reporting:
• Develop and maintain sales performance dashboards and reports
• Provide regular reporting to sales leadership on sales performance, pipeline health, and other key metrics
• Analyze sales data to identify trends, insights, and opportunities for improvement
Qualifications:
• 5+ years of experience in sales operations, revenue operations, or related field
• Strong understanding of sales processes, tools, and methodologies
• Experience designing and implementing sales compensation plans
• Experience in account assignment structuring and management
• Excellent analytical and problem-solving skills
• Strong attention to detail
• Excellent communication and collaboration skills
• Ability to work effectively in a fast-paced, rapidly changing environment
• Bachelor's degree in Business Administration or related field
Interview Process:
• Initial screening with recruiter
• Interview with Sales team
• Interview with cross-functional team leads (e.g., finance)
• Final candidates will meet with CEO for decision
What Does BaseCap Offer:
• A solid product market fit
• A level of autonomy/flexibility
• Growth and management opportunities with ability to craft a role to fit your unique strengths
• Competitive salary, equity and upside in the business
• 401K/Health Benefits/PTO