Property Operations Operator Intern

Role Description

Drive Site Operations mission by supporting leasing, utilities, and licensure procedures while facilitating process improvements. The role has a unique ability to cross functionally work with all various departments to really dive into the breath of building out a company to its operational success. This role offers a thrilling opportunity to collaborate across diverse departments, diving deep into the dynamic journey of expanding the company towards operational excellence. Get ready to make a significant impact and drive success!

Role Attributes

Assist with ingestion, organization, and tracking of lease agreements and related documents
Aid in the setup, management, and billing of utilities for new and existing properties
Provide assistance with preparing, filing, and tracking business license applications and renewals to ensure all properties meet required compliance standards
Maintain accurate and organized operational records within internal systems
Identify opportunities to streamline operational workflows and suggest improvements.
Work closely with site operations, deployment, finance, and legal teams to gather necessary information, resolve questions, and support smooth operational workflows
Monitor and drive Deployment to Site Operations handoffs
Other duties as needed

Role Expectations

Self-starter, takes initiative, accountable, with a proactive approach
Ability to synthesize complex information and deliver insights to the team
Excellent communication & interpersonal skills
Excellent collaborative team player
Well-versed in analytics and presentation tools including MS Excel, MS PowerPoint, MS Word, etc.
Ability to learn new technologies as we scale up the business
Salesforce, Zendesk, Monday.com experience is a plus but not a requirement

Education/Experience Expectations

Currently enrolled in a degree program (Bachelors or Masters) preferably Finance, Legal, Business Administration, Real Estate, or a related field.
Coursework involving data analysis, document management, business operations, etc.
No prior work experience required; this is an entry-level internship designed to provide hands-on learning.
Strong interest in property operations, project management, site management & business compliance lease agreements.
Any previous exposure to start-up environments or face-paced workplaces is an advantage but not mandatory.
Must be onsite at our Durham HQ during work hours

Applicants must be authorized to work in the United States on a permanent basis. Ionna does not sponsor employment-based visas, including H-1B transfers, F1 Visas for any positions.

IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.

We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

Candidates must have permanent, ongoing work authorization in the U.S. that does not require employer sponsorship or facilitation on any level at any time. We are unable to consider applicants requiring current or future visa transfers or sponsorship (e.g., H-1B, F-1 OPT)