Our Mission: Through inspired engineering and design, we deliver outstanding solutions that positively impact lives. We use an interdisciplinary development process that combines our diverse engineering experience with creative industrial design solutions. We succeed when our partners succeed – it’s all about solving the most complex challenges by creating transformative technology.
Culture & People: At Goddard, our most important asset is our people. We don't just work together; we thrive together. We foster a culture of collaboration, continuous learning, and mutual support. We believe in taking exceptionally good care of each other because great teams build great solutions. If you are someone who embodies the values of accountability, inspiration, dedication, efficiency, innovation, integrity, quality, and reliability, we want you on our team. Come be a part of a workplace where your ideas are valued, your growth is encouraged, and your contributions make a real impact. Join us in shaping the future of transformative technology – together.
Goddard is seeking a Senior Human Factor Engineer with roughly 5-10 years of experience in product development of medical products to join our team in Beverly, MA. This role will play a key part in the design, development, use testing, documentation, and launch of Goddard’s clients’ products. You will take part in human factors & usability engineering activities for new product development programs and contribute to usability improvements for current products, collaborating with a diverse team of product development specialists and working in a dynamic, fast-paced environment. Goddard products integrate mechanical, electrical, software, and fluidic elements, and industrial design to deliver thoughtful, elegant product solutions.
In this role, we will ask you to:
- Be the Voice of the Patient/Customer
- Serve as a patient / customer advocate in helping Goddard realize its vision for delivering game-changing products that are safe & effective, easy to use, not prone to use error, and provide user satisfaction; ultimately supporting Goddard’s goal of extremely low burden of care.
- Support product management and product engineering personnel in establishing ergonomic, human factors (HF), and usability-related requirements for new products and product line extensions.
- Represent the human factors/usability engineering function on core teams for small to large sized projects.
- Advocate the human-centered design approach end-to-end in product development.
- Implement a variety of HFE research methods, such as task analysis, PCA, time/motion study, user preference studies, ethnographic research, heuristic analysis, root cause analysis, post-market data analysis and usability testing.
- Analyze quantitative and qualitative data to inform design decisions and risk analyses and contribute to user interface designs by providing heuristic design guidance, ideas, and feed- back to project teams.
- Be flexible with a range of product interfaces from software GUIs, hardware/fluid connectors to workstations, and inform/support creation of necessary prototypes for testing these with users (Figma, Adobe xD, Sketch, Axure, paper prototypes, model making, Solidworks CAD, Microsoft and Google products etc.)
- Collaborate with internal & external parties in planning, structuring, recruiting for, and executing formative and summative usability evaluations.
- Create and leverage uFMEAs to inform design; collaborating with systems engineering in identifying intended users and use environments, as well as potential use-related hazards; determine product use cases and identify critical user tasks, errors and design mitigations.
- Adhere to latest regulatory standards and industry best practices.
- Support documentation review and development, including but not limited to risk analyses, user/environment profiles, task analyses, use specifications and human factors engineering reports to support regulatory filings.
- Have a working knowledge of the implementation of all relevant HF & usability-related standards and guidance documents (ANSI/AAMI/ISO 14971, AAMI/ANSI HE75, ANSI/AAMI/IEC 62366, IEC 60601, FDA, etc.).
- Demonstrate leadership skills
- Strive to balance strategic planning and tactical execution.
- Work with team members to resolve conflicts among resources and between clients and engineering teams.
- Remain apprised of the progress of certain projects, paying particular attention to any developing problems, and participate in major problem resolutions. Keep all privileged information private and confidential.
- Travel as-needed (valid driver’s license and vehicle required).
About You:
- You are a strong communicator, creative thinker, and team player.
- You are excited at the chance to join a growing team.
- You are energized by tackling challenges head-on.
- You embrace uncertainty and unknowns and enjoy having to learn something new everyday (be it a new product, technology, tool, methodology or standards).
Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment Visas at this time.
Goddard believes that everyone is entitled to fair opportunities and equal employment rights. We comply with all applicable laws prohibiting discrimination in hiring and the terms and conditions of employment including, but not limited to, compensation, promotion, discipline, or termination. Goddard is firm on its policy to provide equal employment opportunity for all employees and applicants on the basis of qualification and merit and will not discriminate on the basis of race, color, creed, religion, national origin, age, disability, genetic information, sex, sexual orientation, gender identity, marital status, veteran status, public assistance status, membership or activity in a local commission, or any other legally protected status in accordance with applicable local, state, and federal laws.