About Goddard: Founded in 1997, Goddard is a dynamic, full-service product development and engineering firm specializing in the design and development of medical technology, life science and industrial products. Drawing from the collective expertise of its experienced designers and engineers, Goddard’s mission is to deliver outstanding solutions that positively impact lives.
As a Business Development Manager, you will be responsible to grow profitable revenue by securing new business; prioritize low volume & contract manufacturing and include new product development. Maintain client satisfaction through effective account management activities. Target markets include medical devices and industrial automation.
General Responsibilities:
- Build a well-qualified pipeline and execute each phase of the sales process to win opportunity.
- Drive sales opportunities by providing leadership and orchestrating internal and external resources.
- Continuously and consistently prospect for new business at existing clients and targeted client personas.
- Support industry, market and competitive analysis anticipating customer needs to inform marketing and sales strategies.
- Follow a consistent sales qualification process.
- Communicate customer’s needs internally and provide the necessary leadership in preparing internal key stakeholders to develop compelling proposals. Use industry knowledge to understand competitive landscape.
- Exercise flexibility with prospects to respond and adapt based on the their needs while maintain awareness of Goddard’s capabilities; be effective in engaging multiple buying audiences.
- Effectively build customer rapport throughout the sales process. Develop champions and access economic buyers.
- Discover and manage customer’s decision criteria, metrics for success, and contracting process.
- Articulate Goddard’s differentiators with proof to achieve positive business outcomes.
- Manage and report on CRM content including but not limited to accounts, contacts, opportunities, and lead follow through.
- Maintain confidentiality of client and Goddard information not yet known to other individuals, companies, the public, or other entities.
- Be a motivating, positive, and success driven individual who is familiar with the latest product development & production processes, and commercialization methodologies.
- Manage accounts, focusing on client satisfaction with consideration of contractual requirements and Goddard necessities. Participate in major rescoping, schedule changes, and issue resolution.
- Communicate any significant deviations from project schedules to Senior Management.
- Address outstanding invoices directly with clients.
- Regularly attend industry networking events and trade shows.
Preferred Experience:
- Previous business ownership or entrepreneur experience.
- Med-tech industry expert within specific or multiple fields.
- 5+ years sales experience in a business-to-business technical sales environment.
- 5+ years sales experience in medical device industry and/or medical device contract manufacturing.
- Development and execution of sales strategies.
- Medical QMS and Regulatory.
- Medical device product development process.
- Proficient with MS Excel, PowerPoint, Word, and a CRM platform (Hubspot, Salesforce, etc.).
- Demonstrable knowledge of managing B2B sales processes and managing account(s).
- Clinical applications and/or industrial automation.
- Proposal writing.
- Must have excellent verbal (presentation) and written communication skills.
Other:
- Territory: Primarily the contiguous U.S. and Canada.
- Travel: Required. Primarily domestic, estimated at 50% of working time.
- Location: Remote; residence in the Boston area near the primary manufacturing space is preferred but not required.
- Education: Bachelor’s Degree required, preferably in an engineering, healthcare, robotics, or industrial automation related field; a master’s degree in a similar field or business administration is preferred.
- Supervisory Responsibility: None.
- Extensive hours: Occasional, as required.
COVID-19 Consideration: We require all employees to be fully vaccinated in order to safeguard the health and wellbeing of our employees, families, customers, and visitors.
Please note: Presently, Goddard does not sponsor employment visas.