This role is responsible for installation, configuration, administration, support, and maintenance of networks including hardware and cloud resources.  This position provides for an optional remote work schedule to allow for 2-3 days per week outside of the office.


Essential functions

  • Responsible for tier 2 incoming IT tickets.
  • Administrator for Office 365 / Microsoft Exchange.
  • Administrator for Linux based VMware servers / VMware vCenter.
  • Administrator for firewalls and NUCs.
  • Monitor systems performance, overseeing backend infrastructure and Storage Area Networks.
  • Responsible for daily back-ups to the cloud.
  • Responsible for creating and managing a DR/BC plan.
  • Administrator for Remote Access Applications.
  • Configures and maintains network equipment.
  • Oversees network security, Antivirus/Endpoint Protection management.
  • Manage updates, patches and security on hardware and software application.
  • Manage and support two-factor authentication systems.
  • Keep operational documents up to date.
  • Scan infrastructure for vulnerabilities and remediate when needed.
  • Performs other related duties as assigned.


Required Sills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Expert knowledge of Windows Servers to include DNS, WINS, DHCP, TCP/IP, LDAP, HTTPS, and SMTP.
  • Expert knowledge in VOIP, VLANs, routing protocols, ARP, NAT, TCP/IP and UDP.
  • Expert knowledge in IPv4 and IPv6 addressing management.
  • Expert knowledge in encryption, key management, TLS, and SSL.
  • Expert knowledge of VMware and virtualized environments.
  • Expert knowledge of endpoint protection.
  • Experience working with enterprise networking hardware (Firewall/Switches/Routers/Wi-Fi).
  • Experience with Cloud Infrastructure technologies, like AWS or Azure.


Physical demands/Work Environment:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.
  • On call and weekend duties as needed.


Required education and experience

  • Bachelor’s Degree in Information System preferred or equivalent relevant experience
  • 4+ years of network experience or consulting role
  • Candidate should hold active/current certifications in networking
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