STRATEGIC INITIATIVES: 

1. To analyze, develop, implement and improve current organizational operating procedures. The Operations Coordinator is tasked with simplifying the complexities of a rising organization with many moving parts; creating a stress-free, well-oiled machine. 

2. Work side by side with MORTAR Executive Leadership Team daily to provide top-level assistance on a range of tasks and projects. Support the Strategic Director in tracking and reporting on the progress of strategic objectives.
 

RESPONSIBILITIES: 

Executive​ ​Leadership​ ​Team​ ​Support 

● Completes a broad variety of administrative tasks for the MORTAR Executive Leadership Team including: managing an extremely active calendar of appointments; composing and preparing correspondence that is sometimes confidential 

● Works closely and effectively with the MORTAR Executive Leadership Team to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a representative of MORTAR at community events, meetings, and gatherings.

Additional​ ​Team​ ​Support
● Lead data entry into Salesforce across all departments
●Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures. 

●Assist Expansion team in national lead development and establishment and retention  of local relationships

● Responsible for project-related research to assist departments with implementing and completing strategic objectives

● Create and implement presentations to promote MORTAR programming and expansion efforts

● Assist Program Managers in the maintenance, scheduling, booking, promoting of BRICK Pop Up Shops retail spaces
● Assist Programs team with order fulfillment for BRICK Pop Up Shops online store
● Assist Program team with application processing, student onboarding, and CRM management

● Act as backup to Office Manager to welcome guests and customers by greeting them: in person, on the telephone, or via email; answer and/or direct inquiries to appropriate team members. 

● Support Office Manager in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies, restocking, and organizing. 

● Support Office Manager to ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
● Be on the pulse of the trends of entrepreneurship both locally and nationally
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. 

Required​ ​Skills:  Flexible, optimistic, constructive, with a good sense of humor; must be comfortable in a fast-paced environment with frequent deadlines

● High-level organizational skills and ability to multitask daily workload 

● Administrative, written, and verbal communication skills 

● Ability to take initiative, ownership, and exhibit proactivity 

● Demonstrated proactive approaches to problem-solving with strong decision-making capability ● Emotional maturity 

● Hard-working, highly resourceful team-player 

● Adaptable, versatile forward-looking thinker, who actively seeks opportunities and proposes solutions 

● Extremely detail-oriented and fluent typing skills  

● Ability to independently set priorities and share with team members 

● Ability to work well with diverse populations 

● The utmost ability to exhibit decorum, discretion, and confidentiality 

Credentials​ ​and​ ​Experience​: 

● Proficiency with Google Docs equivalents of Microsoft Office (Word, Access, PowerPoint, Excel) ● Background in office management or administrative assistant is beneficial 

● Additional qualification as a personal assistant would be considered an advantage 

● Extra points for experience with Salesforce, Asana, and Slack

Salary​ ​&​ ​Benefits​: 

● Up to 40 hours weekly 

● Salary based on experience 

● [FT]: Parking, paid vacation after 45 days of employment, paid day off for your birthday 

Organizational Overview​: 

Founded in May of 2014, MORTAR Cincinnati exists to build communities through entrepreneurship. MORTAR accomplishes this goal by offering a 15-week business training course designed to teach entrepreneurs (often from low & moderate-income backgrounds) the nuances of starting or growing a business. Post-graduation, our alumni program offers an additional 18 months of ongoing support. MORTAR also runs and operates BRICK pop-up shops, created to provide entrepreneurs with the opportunity to pressure-test their ideas in real-time.