Are you a collections superstar with a competitive spirit and a knack for staying cool under pressure? Join the fast-growing team at Thrivos as a Collections Specialist! We are a reputable loan company seeking talented individuals who are passionate about delivering exceptional customer service and achieving results.
Requirements:
- Proven experience in collections or customer service role, preferably in a financial or lending institution
- Strong knowledge of collection laws, regulations, and best practices
- Excellent communication and negotiation skills to effectively interact with customers and resolve outstanding balances
- Ability to handle challenging customer situations with empathy and professionalism
- Strong problem-solving and decision-making abilities to identify appropriate collection strategies
- Proficient in using computer applications and navigating databases
- Detail-oriented with excellent organizational and time management skills
- Ability to work independently and collaboratively in a team environment
- High school diploma or equivalent (some college coursework in finance or related field is preferred)
- Willingness to adhere to company policies, procedures, and compliance guidelines
- Reliable and punctual with a strong work ethic
Perks and Benefits:
- Competitive salary with monthly performance-based bonus
- Comprehensive benefits package, including health insurance and retirement plans
- Positive and supportive workplace culture
- Free food & fun
If you have a passion for collections, a commitment to customer service excellence, and meet the requirements above, we encourage you to apply today!
Job Type: Full-time