About Mainspring
Mainspring is one of the world’s leading technology and professional services firms specializing in Contract Management. We help enterprise organizations implement leading Contract Lifecycle Management (CLM) software solutions that improve profitability, efficiency and overall operational performance. We are dedicated to delivering quality service to every client’s 100% satisfaction. We support dozens of Fortune 1000 clients across North America and Europe.
Position Summary
The successful candidate will achieve maximum sales profitability, growth and account penetration for CLM Implementation projects, including Contracts Migration & Analytics services by effectively selling Mainspring’s professional services. He/She personally contacts and secures opportunities from new and existing clients, in order to boost top-line revenue growth, customer acquisition and profitability. Sales professionals with CLM experience located anywhere in the continental US are invited to apply.
Core Functions
- Promotes/sells/identifies opportunities from existing CLM partner reps, i.e., Apttus, Icertis, Conga, Ironclad, ContractRoom
- Create/support strategies to make sales with new customers and to expand markets while keeping a strict focus on building customer retention rates
- Promotes/sells/secures opportunities from existing and prospective clients through a relationship-based approach
- Demonstrates products and services to existing/potential clients and assists them in selecting those best suited to their needs
Details of Function
- Establishes, develops and maintains business relationships with current clients and prospective clients in the assigned territory/market segment to generate new business for the Mainspring’s CLM Implementation, and Contracts Migration & Analytics services
- Follows Mainspring’s formalized Sales process leveraging the ValueSelling, MEDDPIC, Target Account Selling (TAS) methodologies/forms/techniques
- Researches background for information about existing and prospective clients to prepare for conversations and further qualify opportunities
- Schedules and conducts telephone calls, conference calls and in-person visits and presentations to existing and prospective clients
- Captures and verifies key scope parameters for estimating a project, including client artifacts such as sample contract templates, process flows, approval rules and/or existing CLM policies
- Understands and prepares a first pass at a budgetary estimate for a quote on Professional Services for a project using the firms Bottom-up Estimating (BUE) calculator
- Develops the first pass of a Statement of Work (SOW), for internal review prior to presentation to prospective clients
- Develops clear and effective written proposals/quotations for current and prospective clients
- Escalates resolution of client issues and complaints to Mainspring’s Director of Delivery Services
- Coordinates sales effort with marketing, delivery services and the firm’s Partners.
- Analyzes the territory/market potential and determines the value of existing and prospective clients value to the organization
- Creates and manages a client value plan for existing clients highlighting profile, share and value opportunities
- Identifies advantages and compares organization’s products/services
- Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment, i.e., CLM Implementation
- Supplies management with oral and system updates in Salesforce on client contacts, needs, problems, interests, competitive activities, and potential for new products and services
- Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
- Participates in trade shows, user conferences and conventions
- Reach out to customer leads through cold calling/warm leads via network contacts
Reporting
- Reports directly to the Chief Revenue Officer.
Qualifications
- Must possess 2-4 years of experience in the Professional Services sector, with experience in CLM or related field a plus
- Excellent selling, communication and negotiation skills
- Possession of a post-secondary degree
- Demonstrated aptitude for problem-solving; ability to determine solutions for clients (consultative sales approach)
- Ability to create and deliver presentations tailored to the audience needs
- Knowledge of ValueSelling, MEDDPIC, or TAS methodologies a plus
- Must be results-orientated and able to work both independently and within a team environment
- Must possess excellent verbal and written communication skills
- Proficiency in using Microsoft Office Suite applications and Salesforce
- Valid driver’s license