Primary Objectives of Position

 

Manager, Fleet Operations and Logistics will lead the team responsible for planning and execution of Inventory Control and Repositioning programs necessary to meet retail customer and pool requirements. Develop, implement, and maintain standardized chassis operations and logistics processes, workflows, communications, data, analysis, metrics, and reports, while controlling cost within the network.

 

Manager will liaise with Field Operations and HQ Operations teams with timely assessment of operating parameters, identify strategic and tactical operational challenges and opportunities, and develop, communicate and implement recommended operational responses and plans to optimize outcomes in terms of cost and service.

Major Duties & Responsibilities

Chassis Logistics

a)    Lead team to gather, record, analyze customer demand forecast data for each chassis depot/supply point

b)    Develop, gather, record, analyze chassis supply forecast data for each chassis depot/supply point

c)     Combine demand and supply data to optimize the chassis fleet with a holistic understanding of adequacy of chassis inventory to predict surplus and deficit conditions with sufficient lead time to take action to mitigate adverse cost and service impacts

d)    Evaluate and recommend action plans to address inventory issues

e)    Implement actions plans

f)      Monitor execution of action plans including necessary intervention as needed to ensure success

g)    Develop and maintain KPIs and trend performance data

h)    Manage and collect customer specific information to help AIM implement

Container/Chassis marriage activities 

i)      Collaborate with functional areas including Business Intelligence, IT, Finance, and Commercial

Vendor Management

a)    Develop and maintain strong and productive relationships with vendors

b)    Manage operations by monitoring performance of vendors, including facility, M&R, transportation, chassis manufacturers, and part suppliers

c)     Conduct audits of product quality, billing accuracy, and other related items in line with service level agreements

Data Integrity

a) Monitor data integrity related to on-hire, off-hire and interchange transactions (e.g. validate gate transactions, manage exceptions, correct errors)

Regulatory Compliance

a)    Monitor regulatory inspection

b)    Develop and maintain compliance data and reporting

Operational and customer reporting

a)    Maintain master matrix of all cost factors to be considered by location/pool, including drays, storage, maintenance and repair, gate fees, etc. 

b)    Ensure accurate and timely data gathering, data integrity, analysis, and reporting

KPI and performance metrics

 

a) Produce required metrics related to utilization, performance, data integrity, cost and billing Other Duties as assigned

 

Job Specifications

 

Minimum Education / Qualifications •      Bachelor’s Degree preferred

 

Minimum Years of Relevant Experience

•       5 years of working experience in logistics, transportation, or supply chain

•       Supervisory experience preferred

 

Mandatory Technical Skills

•       Office 365 suite – Excel, Word, PowerPoint, Outlook, Access, SharePoint

•       Microsoft Excel – ability to create worksheets, charts/graphs, data tables, pivot tables

•       PowerPoint – ability to create PowerPoint slides, insert graphics/images/shapes, animate slides

 

Other Preferred Skills:

•       Prior working experience in GPS technologies

•       Prior working experience in Intermodal/Shipping domain

 

Attributes

•       Self-driven, a team leader and meticulous

•       Self-motivated, takes initiative

•       Excellent negotiation, problem solving, and analytical skills

•       Rapidly adapt and respond to changes in environment and priorities

•       Ability to elicit cooperation from senior management and other departments