Job Title: Sales Operation Manager

Department: Sales
Reports to: VP, Sales

 

Company Summary

Sigga is a SAP certified global software company providing scalable, out-of-the box Enterprise Asset Management (EAM) solutions across industry sectors.  Our EAM solutions enable our clients’ digital transformation initiatives to improve processes, including analytics, mobility and IIoT. For almost 20 years, we have been helping SAP customers achieve better results in their plant maintenance workflows by increasing profitability, productivity (nearly 20%), maximizing efficiency, and reducing costs.  One of the ways we do this is by eliminating paper-intensive processes for submitting work orders and simplifying the planning and scheduling of maintenance work.  This significantly improves the accuracy of data input from the field and seamlessly syncs with SAP PM. As part of an end-to-end EAM solution-set, Sigga’s Mobile EAM solution integrates with SAP Plant Maintenance, providing a better, more productive and intuitive user experience for maintenance users. This enables users to conveniently and more effectively do their work from a smartphone or tablet.

 

Job Summary

Sales Operations Manager is a professional that works with Executive Leadership, Sales Management, Account Executives and Solution Engineers teams to drive productivity, effectiveness and readiness. At Sigga, Sales Operations is a strategic function that brings a system to selling. It designs and manages activities, processes and tools to help front line sales teams to sell better, faster and more efficiently.

Essential Functions:

Drive pipeline velocity by increasing sales productivity

Develop lean deal desk processes to enable the efficiency of our Field Sales teams

Deliver sales support and administrative activities to shorten sales cycles

Design and support sales opportunity related activities that drive higher win rates and increased profitability

Identify friction in sales process and reduce non-selling activities

Drive adoption, manage & administer existing sales productivity tools

Discover, select and help implement new sales technologies that deliver user and business value

Work cross-functionally with our partners in Marketing, Customer Success, Services and Finance and to support business initiatives

Independently manage your progress toward agreed upon milestones and deliverables with a high degree of accountability

Education:

Bachelor’s degree in Business or a related field

Experience

4+ years of relevant Sales Operations or Sales experience in Software or High-Tech organizations

In-depth understanding of Sales Operations business practices for sales processes and systems

Must have extensive CRM experience (HubSpot is a plus)

High level of comfort with data loads, building reports and dashboards

Enhanced proficiency with Excel and PowerPoint

Demonstrated written and verbal presentation skills to present insights and compelling recommendations to a diverse and often senior audience

Ability to drive change through collaboration and influence across multiple stakeholders with varied perspectives

Flexibility to wear multiple hats and switch gears quickly

Exceptional ability to build cross-functional business partnerships

The ability to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems.

Self-starter with a high affinity for identifying and solving problems

Can be highly flexible in adapting to the needs of the team and organization