Church and Individual Partner Relationship Manager


Description: To develop and retain church and individual partner relationships by connecting people with the mission and vision of Messenger International through relationship-based practice, positioning resources, providing excellent customer service, and donor development.

Requirements

  • Convey Messenger International’s heart and vision to individual and church partners
  • Strategically create opportunities to build relationships with churches, small groups, and individual partners to drive giving opportunities to support the mission of global discipleship at Messenger International
  • Helping to develop and create content to support the ongoing church, small group, and individual partnership relationships
  • Strategically build engagement strategy to retain and develop donors
  • Support partnership focused events
  • Answer inbound calls and minister to partners
  • Place daily outbound calls to partners and churches as thank you and prayer follow up.
  • Manage book of partner relationships to drive giving opportunities.
  • Manage the data entry and processing of all pledges, gifts, and contributions.
  • Develop, research, and build fundraising initiatives to raise support for Messenger International’s mission.
  • Provide support for special campaigns and projects.
  • Share outreach, projects, blogs, and other stories with partners when applicable to relationship.
  • Oversee partner projects/content and ensure that all projects are delivered on-time, within scope and within budget.
  • Assist in preparing acknowledgment letters. Ensure the timely mailing of appropriate acknowledgments and tax reporting information.
  • Oversee and coordinate projects including but not limited to: partner emails, partner cards, EOY letters, Giving Statement, Christmas, Messenger Cup, etc.
  • Other duties as needed

 

Qualifications

  • Bachelor’s Degree
  • 2-4 years of experience in fundraising or similar field.
  • Ability to manage campaigns/projects; ability to work from spreadsheets and to manage deliverables and timelines (Proficiency in Excel, Word, Dropbox)
  • Good customer service and communication skills; ability to interact with donors, Board members, volunteers, and other constituents in-person, by phone and in writing
  • Strong administrative and time management skills
  • Excellent verbal and written communication skills
  • Must be results-oriented, creative, energetic, and possess a strong phone presence
  • Ability to work independently and solve problems
  • Excellent organizational skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Agile, able to change workflow on the fly and adapt to customer needs and business changes on a day-by-day basis
  • Experience using a CRM system such as Raiser’s Edge or Salesforce to manage relationships and development

 

Preferred Qualifications

  • Experience with outbound phone relationship/donor development.
    • Telemarketing, tele-sales, or other relationship development/sales experience
  • Knowledge of church staff roles and dynamics
  • Familiar with the Christian market
  • Experience selling to, or working with, a Christian demographic
  • Experience with Salesforce