About the Company:
Liquid Death is 100% natural mountain water from the Austrian Alps, served in ice-cold sustainable cans designed to murder your thirst.
Founded in January of 2019 and based in Los Angeles, California, Liquid Death is one of the nation’s fastest growing water brands taking a completely unnecessary approach to canned water. Unnecessary things tend to be far more interesting, fun, hilarious, captivating, memorable, exciting, and cult-worthy. Taking the world’s healthiest beverage and making it just as unnecessarily entertaining as the unhealthy brands has put Liquid Death on the map for BevNet’s Best Marketing in 2019, one of dot.LA’s hottestps in 2020, and Medium’s cult-worthy brands among a few accolades.
As Liquid Death continues to bring unnecessarily awesome canned water options to more people, Liquid Death is equally as excited to promote and help fund alternative art, music, and entertainment alongside the brand.
About the Job:
Liquid Death is looking for a detail-oriented candidate to implement and manage a streamlined Free Swag process. This process lets our internal teams easily request free swag (merch + water) through a single platform utilizing user-friendly interfaces (e.g. Google Forms). You will be the single threaded owner of this process ensuring quick, efficient, high-quality distribution of merchandise to influential individuals and for special events. It will be your responsibility to eliminate the friction in the swag requesting and distribution process so that we get products out quickly and easily.
This position is a hybrid role bridging any gaps between marketing, sales, and operations. You will work cross functionally with our Marketing, Lifestyle, Business Development, Sales & Operations teams. This role is an introductory role to grow into other departments within the company. We are a rapidly growing company without a lot of defined processes, so perfect for anyone that wants to have input to improve the company. If you are looking for a fast paced environment with the ability to grow, this is an opportunity for you.
Responsibilities:
Review and track all inbound free swag requests making sure all inquiries are responded to in a timely manner, escalating issues to leadership as needed. It will be your responsibility to ensure all necessary details are provided by the requestor and get any missing information from the requestor before placing their order. You will also tag each request according to a set criteria so that leadership has a clear understanding of where free swag is going and how much it costs.
Placing each free swag order via the internal-facing swag portal according to the details provided by the requestor. You will also manage all order confirmation communication to the requestor making sure they have the order tracking information and ensuring their product was delivered appropriately.
Working with Finance to pull spend reports to ensure that we’re not spending over budget.
When needed, you will flag and escalate any broken elements of this process and work to identify the best solutions.
Education & Experience:
BA/BS
1+ years of experience in operations, logistics, or merchandising at ap is a major plus, e-commerce is even better
Strong working knowledge of Google Suite including Gmail, Google Forms, and Google Sheets
Understanding of the general influencer and celebrity landscape to identify who to escalate to senior management for relationship building
Essential Knowledge, Skills and Abilities:
Ability to communicate clearly and confidently with our Lifestyle, Sales, Marketing, Merchandising and Ops teams
Ability to handle multiple tasks simultaneously
Must work well under pressure
You thrive in a fast-paced, constantly changing environment where no two days are the same
Must be able to work independently on tasks and work well with others team members
You have a strong appreciation for processes and are always looking for opportunities for improvement
Preferred:
CPG or relevant industry experience
Start up experience
Perks and Benefits
Fully remote workplace with an office in the works in Los Angeles
Awesome health benefits including medical, dental, vision, FSA
401(k) match
Flexible PTO policy
Paid Parental Leave
Free Liquid Death Mountain Water & merchandise
An unlimited sense of superiority over your office drone meat bag friends