MISSION

Burton Enright Welch (BEW) is an independent, fee-only financial planning and investment management firm in Walnut Creek, CA with over $1 billion in assets under management.

BEW seeks an Operations Associate who is eager to learn, intellectually curious, and will succeed in a culture that promotes collaboration, initiative, and professional growth. This position is crucial for ensuring data accuracy and maintaining the smooth functioning of various operational processes. The role requires high attention to detail, multi-tasking, and the ability to work quickly and accurately.

The Operations Associate will work alongside the Director of Operations, Client Services, and Advisory Teams.

 

RESPONSIBILITIES

  • Data Management: Maintain and ensure the accuracy of data across our portfolio accounting system (Tamarac), CRM (Practifi), and custodian platforms (e.g., Schwab).
  • Audits & Reconciliation: Perform daily, monthly, and quarterly audits and account maintenance, including missing accounts, unreconciled accounts, negative cash balances, and billing groups.
  • Account Management: Support account setup, delinking, and data feed management. Ensure all accounts are correctly linked and updated within systems.
  • Client Reporting: Assist in the preparation and distribution of Quarterly Performance Reports (QPRs).
  • Billing: Ensure that all client billing is accurate and timely.
  • Support Trading Operations: Provide operational support to traders, including portfolio and cash management.
  • Technology: Assist in oversight and problem solving for various technology platforms.
  • IT & Systems Liaison: Serve as the first point of contact for IT-related issues, liaising with our managed services provider to ensure smooth operations.
  • Ad-hoc Projects: Address and resolve performance discrepancies, linking issues, manual account updates, and other ad-hoc operational needs as they arise.
  • Continuous Improvement: Identify opportunities to streamline and improve operational processes, contributing to the ongoing development of the operations function.

 

QUALIFICATIONS

  • Bachelor’s degree required
  • 2-5 years of experience in financial services, preferably with a Registered Investment Advisor (RIA) firm
  • Experience with portfolio accounting systems and CRM platforms, particularly Tamarac and Practifi (Salesforce), is a plus
  • Strong attention to detail and commitment to maintaining data integrity
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment
  • Excellent problem-solving skills and a proactive approach to identifying and addressing issues
  • Strong interpersonal skills, with the ability to collaborate effectively across teams
  • Proficiency in Microsoft Office Suite, particularly Excel

 

COMPENSATION

  • Competitive salary based on experience.
  • Comprehensive benefits package (medical, dental, vision, life, and disability insurance, etc.)
  • 401(k) retirement plan, including generous company-funded contributions
  • Company-paid parking