Contracts and Administrative Support Specialist

Chicago, Illinois, United States


NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our NinjaEdge brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance.  


NinjaHoldings is seeking a detail-oriented, positive, and hard-working Contracts and Administrative Support Specialist to join the Legal Department, reporting directly to the Senior Corporate Counsel. This individual will be responsible for maintaining the company’s contract repository up-to-date, playing a key intermediary role between business relationship owners and in-house counsel, and managing additional administrative projects as needed. This role will collaborate and interface with other departments, providing support in particular to the rapidly growing NinjaEdge™ business line. This is an exciting and rare opportunity to join a growing legal department within a well-capitalized fintechp. While our corporate office is located in downtown Chicago, this position has the potential to be fully remote or hybrid.


  • Responsible for ensuring contracts repository remains up-to-date and complete
  • Responsible for contract request intake management, and contract execution and administration
  • Review with internal business relationship owners upcoming contract expirations, renewals, and other milestones
  • Maintain a working knowledge of all related company policies and procedures
  • Related projects as needed, including consumer complaints management and monthly reporting, and overseeing the company’s internal credit dispute and identity theft claim management
  • Additional administrative support as needed


  • Bachelor’s degree minimum, with at least 2-3 years of related experience and/or training (paralegal training preferred but not required)
  • Advanced knowledge of Microsoft Word, Excel, and cloud-based software generally
  • Resilient with a sense of humor; self-motivated and intellectually curious
  • Logical thinker and attentive to detail; good communicator; keen sense of personal responsibility; utmost confidentiality when handling sensitive data and information
  • Demonstrated ability to comprehend consequences of various situations and making appropriate individual(s) aware
  • Desire to improve processes and maximize efficiency


  • Familiarity and personal interest in B2B financial services/fintech space
  • Comfortable developing and delivering presentations to small and large audiences
  • Submission of a cover letter is strongly encouraged but not required


  • Competitive salary and benefits package, including equity
  • Casual dress policy
  • Fun, fast-paced work environment
  • Dynamic start-up culture
  • Ability to make an immediate impact in a growth stage company
  • Convenient downtown Chicago office located in the heart of the city
  • Equal opportunity employer