Lead Business Analyst

Chicago, Illinois, United States


NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our NinjaEdge brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance. 


CreditNinja is looking for a Lead Business Analyst to join a team of analytics and machine learning experts. The hire will be responsible for conducting exploratory analysis to provide data driven insights, working with business units and senior management to define key performance indicators (KPIs) and building dashboards to monitor portfolio performance using these KPIs. The ideal candidate is a self-directed individual who is excited to think out of the box to come up with new ideas using data driven insights. The individual must be comfortable working with cross functional teams. This is an exciting and rare opportunity to join a well-capitalized on the ground floor and help drive our success


  • Conduct analysis using advanced data mining tools to support risk management, operations and marketing strategies and present results in a clear manner to senior management
  • Work with business units and senior management to design and build key metrics, reports and capabilities that allow for more effective and transparent execution of business goals
  • Proactively identify improvement opportunities by monitoring key performance indicators and drive initiatives to completion
  • Work with cross-functional teams to explore new ways of finding insights from data and provide recommendations
  • Conduct exploratory research into our data, our metrics, and how we can better use these commodities
  • Look for improvement and automation opportunities with business impact to drive maximum value from our existing data assets & tools
  • Work with external vendors to prioritize and manage feature evaluation and data studies



  • A Bachelor's, Master's or PhD in math, statistics, computer science, engineering or related field
  • 5+ years of experience with data analytics and statistical modeling
  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL), as well as working familiarity with a variety of databases
  • Strong quantitative and problem-solving skills with key attention to detail
  • Strong project management and organizational skills and the ability to work independently in a fast-paced, quickly changing environment
  • Ability to make large/complex data sets more accessible/understandable/usable through clean data models and data visualization.
  • Experience supporting and working with cross-functional teams in a dynamic environment
  • Applicants must be currently authorized to work in the U.S. on a full-time basis


  • Experience working with specialty finance or FinTech
  • Programming experience with Python
  • Start-up experience


  • Competitive salary and benefits package, including equity
  • Casual dress policy
  • Fun, fast-paced work environment
  • Dynamic start-up culture
  • Ability to make an immediate impact in a growth stage company
  • Convenient downtown Chicago office located in the heart of the city
  • Equal opportunity employer