Payveris is changing the way financial institutions deliver digital payments and money movement to their consumer and business customers. Our team brings a wealth of experience from the payment, financial technology and banking industries to the mission of improving the overall digital payment and money movement experience for consumers, businesses, and financial institution employees. 

Our obsessive client-focus and passion for quality, coupled with a deep background and knowledge of technology, banking, and payments compels us to re-imagine a better, more efficient way to do business. We provide payment technology that simplifies, rather than complicates. We focus on continuous improvement. And we are fanatical about delivering the best experience possible to our financial institution clients and their partners, customers and members.

Implementations Project Manager

At Payveris, our mission is to build technology that enables banks and credit unions to help their customers simplify their financial lives. We do that by making it easier for consumers and businesses to pay bills, move money, manage money and achieve strong financial health. 

Reporting to the Director of Implementations, this position is responsible for the management of key client implementations and data migrations. The Implementations Project Manager oversees the planning, implementation, and tracking of specific projects. This role will collaboratively work with our Sales, Development, Operations, and Product teams. This position requires strong time management, project management, attention to detail, problem-solving, collaboration, and communication skills to succeed in this role.

Technical Competencies and Job Responsibilities 

  • Coordinate internal and external resources as required for successful execution of client implementations and data migration from legacy payment systems to the Payveris payment platform.
  • Lead the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Develop and manage a detailed project plan to monitor, track, and communicate progress.
  • Manage and communicate risks to project scope, schedule, and cost.
  • Own the relationship with the client, acting as the client advocate and steward during the client’s initial exposure to Payveris
  • Balance ad hoc client requests with the ability to efficiently progress project objectives. 
  • Ensure client satisfaction with the project implementation and initial post-production client experience
  • Triage all client-related issues during the implementation, organize and coordinate internal initiatives to remediate problems and ensure a great client experience.
  • Lead communication for all project related efforts. 
  • Proactively seek out and implement opportunities for improvement, with a specific focus on reusability, automation, process efficiency, and ease of use. 
  • Perform other related duties, as required.

Qualification Requirements

The following are representative of the knowledge, skills and abilities necessary to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proven ability to lead multiple, highly complex, technical projects simultaneously using an agile / iterative project management approach.
  • 8-10 years’ proven work experience in project management for software development / installation.
  • Experience in Banking, Internet/Mobile Banking or Payment Systems, or familiarity with the payment industry, payment processing concepts, practices and procedures.
  • Solid technical background with understanding and/or hands-on experience in Internet Banking, Bill Pay and Mobile Banking applications.
  • Excellent client-facing and internal communication skills, both written and verbal.
  • Excellent organizational skills, including attention to detail and multi-tasking skills.
  • Strong working knowledge of Microsoft Office, Jira, and other project management tools.
  • PMP certification preferred.

    Education and Knowledge

    Bachelor's degree in Business, Computer Science, or related fields/disciplines, or equivalent combination of education and experience.