Join Our Team as an Automotive Service Advisor!

Are you an experienced Automotive Service Advisor who takes pride in delivering outstanding customer service? Do you enjoy building long-term relationships and being part of a supportive, family-oriented workplace?

Our dealership has been family-owned and operated for more than 50 years, and many of our employees have grown their careers with us over the long term. We’re looking for a dedicated professional to join our team and become a valued member of our dealership family.

As a Service Advisor, you’ll be the trusted point of contact for our customers, guiding them through their service needs, ensuring clear communication, and helping deliver the highest standard of vehicle care. If you’re motivated, personable, and passionate about the automotive industry, we’d love to meet you.

Key Responsibilities:

  • Greet customers and listen attentively to their vehicle concerns
  • Accurately document customer issues and vehicle symptoms
  • Provide detailed explanations of services and repairs needed
  • Prepare accurate cost estimates and timelines for repairs
  • Coordinate with technicians to ensure timely and efficient service
  • Keep customers informed about the status of their vehicles
  • Handle customer complaints and questions with professionalism
  • Maintain comprehensive records of all service transactions
  • Recommend additional services and products when beneficial to the customer

Ideal Candidate Traits:

  • Customer-focused with a friendly and approachable demeanor
  • Highly organized with strong time-management skills
  • Detail-oriented and proactive in problem-solving
  • Capable of explaining technical information clearly and concisely
  • Sale-savvy, with the ability to recommend additional services and products confidently

Qualifications:

  • 2+ years experience as an Automotive Service Advisor or similar role
  • Valid Drivers License required
  • General Motors experience preferred
  • Reynolds & Reynolds experience preferred
  • Strong knowledge of automotive systems and repair procedures
  • Excellent customer service and communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Proficiency in using computer systems and service management software 

Benefits:

  • Comprehensive salary with performance-based incentives
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401k plan

Don’t miss out! We're hiring fast, so get in touch with us today and let’s get things rolling!