About GeoLinks:

Founded in 2011, GeoLinks is the fastest growing internet service provider in the state. We offer high-speed internet access to businesses, non-profits, and anchor institutions all over California who are looking for a provider that cares about their business and needs. We are a fast-paced, tech-orientated, customer focused company looking for dynamic self-starters who are looking to make an impact. Headquartered in Ventura County our mission is to offer the best company culture around, one that combines respect, collaboration and a “best idea wins” mantra. If you’re looking for a company that wants to hear your innovate ideas as well as a company that is family oriented and believes in work-life balance we’d love to hear from you!

About the Role:

GeoLinks is seeking a Jr. Salesforce Admin to join our team. The Jr. Salesforce Admin will assist with Salesforce Management including maintenance, setting up new users, implementing approved changes, troubleshooting, training/support, and being a resource for other CRM tasks. If you are a proactive individual who learns quickly and enjoys taking on new challenges, this may be the position for you.


  • Manage day-to-day operations of our Salesforce instance.
  • Ensure platform technical design and implementation is customized for operational purposes
  • Add/modify fields, page layouts & record types
  • Fill identified gaps for end users by researching potential solutions and implementing the preferred process
  • Correspond with Salesforce Support & Success Community for recommended solutions
  • Additional CRM management
  • Write training manuals and teach staff how to use the CRM
  • Provide support to team members by answering questions about system capabilities & enhancement requests
  • Aid in troubleshooting, resolving, and tracking unexpected issues
  • Support strategic projects as required
  • Customize and pull reports from the CRM
  • Build lists for various departments based on specified criteria.
  • Utilize the following tools: DocuSign, OwnBackup, FinancialForce, FreshService Portal, & Excel for data manipulation
  • Research best practices, gather requirements, and find CRM solutions
  • Setup processes to streamline/optimize current operations
  • Utilize the process builder to automate system functions
  • Update or create new records based on newly created logic
  • Setup the criteria & conditions that need to be met in order to trigger the process.
  • Create automated processes to trigger email alerts & field updates
  • Assist in managing various Salesforce Apps including Sales Cloud, Service Cloud, Field Service Lightning (FSL), FinancialForce, as well as third party integrations including Hubspot, OwnBackup, DocuSign, etc.
  • Assist in resolving issues by troubleshooting (and contacting support when needed)
  • Make minor modifications to the system when requests are approved (testing in the sandbox first).
  • Add new users/assign applicable licenses.
  • Stay on top of existing technology and research future solutions
  • Remain up-to-date with new system feature releases
  • Salesforce Seasonal Release (Spring, Summer, Winter)
  • Maintain Professional Certifications (if applicable)


  • 1+ year(s) of technical experience with Salesforce or a similar CRM platform preferred
  • Proficient in Microsoft Office Suite, particularly in Excel
  • Proactive self-starter who can work well both independently and as part of a team
  • Ability to work creatively and analytically in a problem-solving scenario
  • Strong execution and follow-up skills
  • Excellent verbal and written communications skills with the ability to present technical solutions to any audience
  • Ability to adapt to quickly changing priorities and manage multiple deadlines
  • Ability to work independently and exercise confidentiality when working with sensitive data
  • Team player with ability to own projects to successful outcome


  • Health, Vision, and Dental Plans covered with no waiting period
  • 401K available with no waiting period
  • Long-term Disability
  • 100k Life Insurance
  • PTO