About GeoLinks:

Founded in 2011, GeoLinks is the fastest growing internet service provider in the state. We offer high-speed internet access to businesses, non-profits, and anchor institutions all over California who are looking for a provider that cares about their business and needs. We are a fast-paced, tech-orientated, customer focused company looking for dynamic self-starters who are looking to make an impact. Headquartered in Ventura County our mission is to offer the best company culture around, one that combines respect, collaboration and a “best idea wins” mantra. If you’re looking for a company that wants to hear your innovate ideas as well as a company that is family oriented and believes in work-life balance we’d love to hear from you!

About the role:

Our Tier-1 Installation Technician are responsible for multiple customer visits daily which could include completing site surveys, installing equipment, ensuring a quality internet connection and educating our customers on our services. We supply the training, tools, and company vehicles. Responsible for the installation and troubleshooting of line voltage electrical and telecom equipment for GeoLinks sites (Roof Top, Mountain Top, Etc.)

What you'll be doing:

  • On-site installations
  • Conducting site surveys - determine the best positioning of our equipment for strongest signal reception
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safe manner and use field automation systems
  • Follow all company’s filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements
  • Build positive relationships with customers

Who we're looking for:

  • Someone who can work overtime, this position is 40+ hours a week
  • Someone who is willing to travel, this position requires weekly travel
  • Someone who can work outside in the elements
  • Someone able to use hand tools
  • Someone with a professional-upbeat attitude
  • Someone who is willing to undergo a driving record check, background check, and a drug screen per company standards
  • Someone with a valid driver’s license with a clean driving history
  • Someone who can lift/carry excess of 75lbs and up to 150 lbs
  • Someone with Strong verbal and written communication skills
  • Someone who can sit in company vehicles while driving for up to 4 hours per day

Experience:

  • High school diploma or equivalent
  • 1+ years of experience (preferred) installing, maintaining, and repairing cable for network communications
  • Strong knowledge of industry standard cable specifications
  • Communication skills with the ability to successfully collaborate with other members of the team
  • Solid problem-solving capabilities
  • Commitment to abiding by OSHA and all other safety standards and procedures

Benefits:

  • Full gym, game room, and basketball court for employee and family use
  • Paid Paternity / Maternity Leave
  • 75% of Health, Vision, and Dental Plans covered
  • 401K
  • Long-term Disability
  • 100k Life Insurance

Job Type: Full-time

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