JOB SUMMARY   

As an Event Host and Play Guide you will assist facilitation of private events and community outreach such as birthday parties, museum buyouts, field trips, camps, festivals, and tours.  In addition, Event Host/Play Guides will activate permanent exhibits and inspire learning through our in-museum programs, such as arts and crafts, music, drama, physical movement, storytelling, and cooperative games.  This part-time seasonal position (with possibility of extension) has a schedule of weekends, some evenings, and holidays. Due to the variable nature of events and programming, candidates must have flexibility with respect to schedule and assignments.   

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Welcome all museum guests, orient visitors to the museum's space, answer questions, address customer service needs, diplomatically resolve problems, and provide up-to-date information on events, programs and activities. 
• Act as a point of contact for party hosts and vendors on the day of the event
• Assist Event Coordinator with smooth execution of events
• Perform set-up, breakdown, clean-up and reset procedures prior to, during, and at the conclusion of events and museum programs.
• Contribute to and support the planning of museum events and programs.
• Ensure safety policies are maintained by communicating to guests via PA announcements, regular monitoring of the floor and through exemplifying our safety standards.
• Proactively engage guests and initiate conversations to provide active engagement of children and families with our events, exhibits, and programs.
• Implement art making activities and play experiences within the museum and through community outreach.
• Prepare materials, supplies and props for programs occurring in the museum, online, and throughout the community, including field trips, camps, birthday parties, and community outreach. 
• Initiate daily exhibit start-up and shutdown processes.
• Participate in routine facility checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance, and report needs to management.
• Apply feedback from managers to achieve museum exhibit, event, and program goals.
• Collect visitor input and notify management to help improve museum experiences.
• Co-train and mentor fellow museum staff, as assigned.
• Other duties as assigned.  

QUALIFICATIONS   

• High school diploma required. Coursework in event management, early childhood education, child development, liberal arts, art, music, theatre, or STEAM desirable.
• Bachelor’s degree preferred.
• Experience working in a fast-paced events environment desirable.
• Experience teaching or working with children 0-10 years of age is desirable.
• Bilingual, a plus.
• Able to respond to challenging situations in a calm and comforting manner.
• A positive attitude that demonstrates initiative, passion, and accountability.
• Excellent written and verbal communication skills.
• Ability to think strategically and creatively, but also pragmatically and with careful attention to detail.
• Ability and willingness to take initiative, problem-solve, and do what it takes to get the job done.
• Great interpersonal skills and ability to represent the organization and work collaboratively with diverse staff, Board, volunteers, vendors, and the public.
• Commitment to the mission, vision, and values of the Cayton Children’s Museum.  

PHYSICAL REQUIREMENTS  

The person in this position must be able to: 

• Move about inside the office to access file cabinets, office machinery, storage shelves, etc.
• Lift up to 20 lbs. [MORE WHERE NEEDED]
• Communicate via telephone, video conference, email and in-person. 
• Stand for sustained periods of time   

COMPENSATION & SCHEDULE  

Salary $18.00- $20.00 USD per hour. The Play Guide is a part-time position with a typical schedule of business hours (usually between 8:00 am and 5:30 pm), with some evenings and holidays as needed; however, the schedule may vary.