JOB SUMMARY  

The Community Programs Manager collaborates with the Program Directors and Chief Program Officer to manage and execute museum programs and events, including field trips, community outreach,s, camps, and special events. This position will develop and implement strategic initiatives that increase the visibility, awareness, partnerships, and credibility of the Cayton Children’s Museum while expanding its mission across diverse communities of Los Angeles County. The Community Program Manager collaborates with all museum departments to provide exceptional customer service to foster fun, playful, hands-on, and inclusive experiences for all families onsite at the museum, online through digital platforms, and offsite in the community.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Collaborate with Program Directors to develop, execute, evaluate, and update lesson plans and curricula for new and existing programs including field trips,s, camps, festivals, Cayton-on-the-Go, and Cayton Creativity Kits.   

  • Manage museum Play Guides to ensure the highest level of customer service and hospitality is maintained for all museum visitors, programs, and events.  

  • Recruit, coordinate, and execute school field trips and museum programs onsite, virtually, and within underserved communities of the greater Los Angeles region. 

  • Execute marketing efforts to local school for the purpose of generating onsite and virtual field trip bookings.  

  • Manage and strengthen partnerships while cultivating relationships with new and existing community, corporate, political, business, nonprofit, school, and organizational partners.   

  • Manage community outreach and school records, calendars, and activities, including events, workshops,s, field trips and appearances through digital platforms. 

  • Collaborate with other Program Managers to supervise and schedule museum Play Guides to facilitate field trips and community programs, both onsite and offsite.  

  • Conduct surveys, assessments, interviews, and evaluations to measure the effectiveness, outcomes, and impact of community programs.   

  • Communicate across all museum departments to ensure coordination between programs and broader museum initiatives, including events, operations, marketing, retail, development, guest services, security, and retail.    

  • Collaborate with supervisors to support new and existing museum staff by conducting regular trainings, meetings, mentoring, coaching, and professional development.    

  • Collaborate with supervisors to recruit, interview, evaluate, hire, and onboard new program staff.    

  • Communicate and elevate appropriate staff issues, conflicts, and concerns to supervisors for guidance and support.   

  • Other duties as needed. 

 

QUALIFICATIONS 

  • Bachelor’s degree required. 

  • 2-3 years’ experience in early childhood education, child development, arts education, youth and family programs, education administration, or related field.  

  • Bilingual in Spanish desired. 

  • Proficiency in Microsoft Office and other standard office software, systems and collaboration tools.  

  • Must have a reliable mode of transportation.  

  • Excellent written and verbal communication skills. 

  • Ability to think strategically and creatively, but also pragmatically and with careful attention to detail. 

  • Ability and willingness to take initiative, problem solve, and do what it takes to get the job done. 

  • Great interpersonal skills and ability to represent the organization and work collaboratively with diverse staff, Board, volunteers, vendors, and the public. 

  • Commitment to the mission, vision, and values of the Cayton Children’s Museum. 

 

PHYSICAL REQUIREMENTS 

The person in this position must be able to: 

  • Move about inside the office to access file cabinets, office machinery, storage shelves, etc. 

  • Lift up to 25 lbs. 

  • Communicate via telephone, video conference, email, and in-person. 

  • Stand for sustained periods of time while working. 

 

COMPENSATION & SCHEDULE 

Salary is $22-$26 per hour depending on experience. Comprehensive benefits package includes: health, dental, vision, life and disability insurance; retirement plan; health and childcare flexible spending accounts; vacation and sick days; plus, more. The Community Programs Manager is a full-time, non-exempt position with a typical schedule of business hours and at least one weekend day with some evenings as needed; however, schedule may vary.  

 

ABOUT OUR ORGANIZATION  

At the Cayton Children’s Museum, we activate the power of  play to enrich the lives of children and their families, build stronger and more connected communities, and create a better world. We envision a world where all children, and the adults they grow up to be, experience the transformational and lifelong benefits of abundant, creative, and purposeful play. 

 

The Cayton Children’s Museum is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, gender identity, sexual orientation, pregnancy, disability, political affiliation, marital or family status, age, military service, or other non-merit factor. 

 

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