RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
· Participate in agile activities such as backlog grooming, feature prioritization and sprint planning
· Define and ensure user acceptance and testing criteria is captured and followed throughout the QA lifecycle
· Work closely with support, operations, and sales to understand existing friction points
· Create exciting release notes for internal teams and end users
· Build and maintain user personas, journey maps and product roadmaps
· Maintain internal training tools, user guides and knowledge base articles
· Communicate effectively with all internal teams and external entities teams to set accurate expectations and proper timelines for product delivery
· Align with engineering to understand technical implementation complexities and challenges of complex mobile applications
· Collaborate with design, marketing, and development to create an exceptional experience for our users
· Create and own all aspects of product roadmap for one or more of our industry-changing products:
o Market requirements and fit
o All requirements in the form of Epics, Features, and Stories
o MVP definition, phased development planning, and backlog management
o Launch strategy, schedule, and communications
o Sales and marketing interface and training
· Continually improve user experiences to control and manage devices such as locks, thermostats, lights, shades, water metering, energy metering, & leak detection
· Innovate constantly on existing and cutting-edge technology to build new solutions
· Stay current with best practices, strategies, and industry standards
· Ability to multitask with a sense of organization and punctuality
· Becoming an expert on the industry and competitive landscape
· Assist with tasks as needed
REQUIRED QUALIFICATIONS:
· Excellent communication skills, both verbal and written
· Impeccable sense of style and aesthetics
· Passion for new technologies and emerging trends
· Self-starter who can work in a fast-paced environment
· Able to multi-task and prioritize work effectively
· Demonstrated ability to frame complex analytical problems, pull data, and extract insights that led to tangible business results
· Strong analytical background with web analytics tools and A/B testing
· High technical aptitude with the ability to understand system architecture and meaningfully contribute to building a robust tech stack (ability to understand the tech stack conceptually, its strengths and limitations)
· The ability to easily engage in both business-focused and technically focused conversations
· Demonstrated history of creative thinking
BONUS SKILLS:
· Knowledge and experience with Smart Home products
· Experiencing building a B2B technology product
REQUIRED EDUCATION / EXPERIENCE:
· Degree in Computer Science, Engineering, Business, or related technical degree
· 3-5 years’ experience in a Business Systems Analyst and/or Product Management capacity
· Expertise in researching, defining, and documenting complex business processes
· Experience defining a product roadmap and prioritizing features based on end user needs
· Familiarity with JIRA & Confluence
· Experience building mobile apps for consumers
· Demonstrated success launching excellent products