We’re currently searching for a User Researcher who is passionate about systematically studying digital product users and can drive all phases of user research studies. In this role, you will uncover user motivations, behaviors, and attitudes and share your data-driven findings to help shape product strategy and improvements.
Do you want to change the world? Then join Peachjar! We are helping schools connect parents to their community so their children have a better future. We pioneered the shift to a cloud-based flyer distribution, and today we’re delivering the next generation of mobile and cloud technologies that help school districts revolutionize the way they deliver information to parents.
Peachjar is headquartered in beautiful San Diego, CA. This position is remote within the U.S.
What You’ll Do:
Collaborate with the larger team to understand research needs and develop research plans with clear objectives
Select appropriate qualitative and/or quantitative methods of data collection based on the questions, timeline, and resources
Recruit targeted users as participants for user research studies
Conduct generative and evaluative user research (e.g. interviews, field studies, surveys, usability testing, A/B testing) to identify pain points and ensure the user experience is constantly improving
Analyze the data collected and extract actionable insights about user motivations, behaviors, and attitudes
Leverage proven tools and platforms to efficiently recruit participants, facilitate studies, organize data, and analyze findings
Compile, document, and present research findings to the larger team as clear and actionable insights to help shape product strategy and improvements
What You Have:
5+ years of relevant user research experience with digital products
Strong portfolio demonstrating breadth and depth in evaluative and generative user research, including evidence of your research process and deliverables
Solid experience with mixed methods of user research and incorporating qualitative findings into quantitative measures
High level skills in understanding, analyzing, and interpreting complicated qualitative data
Strong background statistical analysis for quantitative research
Effective in verbal, written, and, interpersonal communication skills
Ability to work efficiently with the larger team in a collaborative environment
High level of proficiency with research tools and platforms
Ability to prioritize and manage multiple projects simultaneously
Experience working with product development using agile methodologies
What We Have:
Fun and dynamic team, where success is celebrated
A company full of nice people! Grumpy people need not apply
A whole lot of market share already
A modern tech stack
A very exciting roadmap
Competitive compensation and benefits package including Medical, Dental, Vision, STD/LTD, Employee Assistance Program, Flexible Spending Accounts, life insurance, stock options, 401(k) with matching and more
Generous PTO
Employee Perks Discount Program
Employee referral bonus plan
Work from home stipend