Company Information
Are you passionate about enriching the lives of children? Then join Peachjar! We are helping schools connect parents to their community so their children have a better future. We pioneered the shift to a cloud-based flyer distribution, and today we’re delivering the next generation of mobile and cloud technologies that help school districts revolutionize the way they deliver information to parents.
Peachjar is an ed-tech company boasting a professional, fun, and supportive environment where success is celebrated! Although the company is headquartered in beautiful San Diego, the following position is remote within the U.S.
We’re currently searching for an individual to cultivate and optimize relationships with new and existing K-12 program providers within a given territory through the illustration of Peachjar features and benefits.
What We Have:
● Fun and dynamic team, where success is celebrated
● A company full of nice people, so grumpy people need not apply
● An open, flexible, and lively culture
● Competitive compensation and benefits package including medical, dental, vision, STD/LTD, Employee Assistance Program, Flexible Spending Accounts, life insurance, stock options, 401(k) with matching, and more
● 3 more paid holidays more than the other kids on the block
● Generous PTO
● Employee Perks Discount Program
● Employee referral bonus plan
● Remote work stipend
What You’ll Do:
● Conduct all interactions via email, phone and video conference with a customer-centered focus and high degree of professionalism
● Make outbound calls to newly registered customers to explain the use, benefits, and best practices of the Peachjar platform
● Use CRM to manage, respond to, and track a high volume of inbound customer email inquiries, and to facilitate requests tailored to existing customer needs that may include, but are not limited to:
○ Explain how Peachjar can contribute to an organization’s short- and long-term success
○ Identify additional distribution opportunities to increase program participation
○ Develop solutions to address challenges they may be experiencing with a digital flyer platform
○ Review report metrics to discuss improvement opportunities
○ Share best practices for flyer design and campaign distribution
● Achieve monthly sales goals
● Use online tools to research new potential program providers that fit within district customer criteria
● Collaborate effectively with other departments to support the company’s mission, vision, and strategy
● Travel up to 5% to company headquarters and / or to conferences
What You Have:
● 3-5 years sales / phone / support / like-transferable experience
● Customer-centric mind-set, self-starter with ability to work independently
● Efficient and effective at multi-tasking
● Strong excel skills
● Experience with a CRM (knowledge of Salesforce, a plus) to manage customer support and or sales
● Strong organizational, communication, and interpersonal skills
● Technologically savvy
● Bachelor's degree preferred
Compensation = Base + Commission